Customer Service Administrator

Customer Service Administrator

Looking to build your career in a role where you can make a real difference, while working just moments from the beach? Join an industry‑leading renewable energy company that’s passionate about delivering exceptional customer experiences.

SAE Group continues to grow, and we’re looking for a motivated Customer Service Administrator to support our customers and internal teams in a fast‑moving, purpose‑driven environment.

About the Role

As a Customer Service Administrator, you’ll be a key point of contact for customers throughout their solar installation journey. Your role is to ensure clear communication, accurate administration, and a smooth experience from sale to installation.

What the role involves:

• Managing customer communication and enquiries
• Coordinating timelines, updates, and workflow
• Preparing and updating administrative documents
• Supporting customers with a calm, empathetic and solution‑focused approach
• Working alongside an experienced, supportive team
• Receiving on‑the‑job training specific to the solar industry

If you enjoy helping people, organising processes, and keeping things running smoothly, this role will suit you well.

About You

Previous customer service or administrative experience

Clear written and verbal communication

Strong organisational and time‑management skills

Calm, positive and solutions‑focused approach

High attention to detail

Eager to learn and grow

About Us

SAE Group is an Australian‑owned renewable energy company delivering high‑quality solar solutions for more than 15 years. With expansion, we now operate across NSW, QLD, WA and ACT, all from our beachside headquarters in Kingscliff.

We’re proud to contribute to a sustainable future while creating a supportive, community‑minded workplace.

What We Offer

• A welcoming and supportive work environment
• Opportunities for professional growth
• Novated leasing
• RDO afternoons
• Enjoyable company events
• The chance to take your lunch breaks by the beach
• Access to our confidential Employee Assistance Program (EAP)

Apply Now

If you’re ready to join a meaningful, energetic and growing organisation, we’d love to hear from you.