Employment Case Officer
Disability Employment Services
Full-Time
$33.04/hr
Location: Mayfield
Benefits
- Supportive manager and team environment
- Inclusive culture – we’re genuine, we celebrate the wins, we look on the bright side and we never give up
- A purposeful role that provides opportunities to assist the Castle Team in building a more inclusive community
Join Our Passionate Team at Castle
At Castle, we’ve been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We’re not just a company; we’re a dedicated team committed to ‘opening a world of possibilities’ through diversity, inclusion, and the value of employment.
As an Employment Case Officer, you’re not just filling a role; you’re embarking on a fulfilling journey. Reporting to our Branch Manager, you’ll:
- Assess training – We meet the participant where they are at in their employment journey and assist to identify their employment goals. The Case Officer will identify the resources or referral partners needed to progress along the participant journey.
- Upskilling – We provide and deliver the resources needed to fulfill the participants individual training need.
- Conducting Barrier Management – Case Officers assist the participant to overcome any hurdles or barriers they may have to employment including assistance with obtaining required training, licences, meeting industry demands and confidence building.
- Assisting with Placement Support – We continue to provide assistance to our participants to ensure sustainable and fulfilling employment.
This is a full-time, permanent position based at our Mayfield site. The Salary for this role is paid based on an award rate at $33.04p/h with room to progress to the higher pay points. If you do bring Industry knowledge and experience, there may be potential to align you to a higher pay point.
Maximise your earnings with our attractive salary packaging benefits! Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you’ll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.
What You’ll Need to Succeed
To excel in this role, you should have:
If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the hiring team.
- Certificate IV in Disability Services or Mental Health or Community Services or equivalent knowledge and at least 3 years of experience
- Demonstrated experience in employment services with an enhanced working knowledge of strategies to address barriers to employment. Case management experience within employment, community or rehabilitation services is highly desirable
- Demonstrated flexible communication skills and ability to resolve conflicts to deliver customer service
- Ability to use Microsoft Office, databases and business systems with attention to detail
- Demonstrated personal integrity, professionalism and empathy towards people living with disabilities
- Ability to assist with building positive working relationships with stakeholders
Essential Criteria
To join our team, you’ll need:
- An NDIS Workers Check (or a willingness to obtain one).
- A Working With Children Check (or a willingness to obtain one).
- A driver’s license or reliable transportation.
- Willingness to understand and agree with Castle’s Vision, Purpose and Value statements and the ability to apply these values to your own work
Ready to Make a Difference? Apply Now!
If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.
For more information, please contact HR, at castlerecruitment@castle.org.au
We look forward to hearing from you.
Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.
Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance
Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past and present
