About Smokeball
With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!
Not to brag, but we have been awarded the best place to work in Australia by Wrk+ and once again, we have been certified as a “Great Place to Work”. Culture plays a big part in our success, and our clear purpose and vision motivate us daily.
Role Overview:
We are seeking a skilled Data Migration Technician to join our Client Success Team. This role is key in ensuring the smooth, accurate, and timely transfer of customer data. From a variety of source systems, you will be responsible for executing client migrations using internally developed tooling, preparing and validating customer data for accuracy before migration and importing customer data into the Smokeball target system.
Key Responsibilities
• Execute end-to-end data migrations, including cleansing, transformation, validation, and loading.
• Assist with data extraction from source systems when required.
• Prepare and validate customer data for accuracy before migration.
• Conduct data exploration to analyse datasets from various sources and understand their characteristics and relationships.
• Generate reports and summaries for trial and live migrations.
• Meet deadlines and proactively communicate any potential delays or challenges.
• Identify and suggest improvements to migration tools and processes.
• Collaborate with the Migration Specialist and stakeholders to understand data requirements and ensure data integrity.
• Engage directly with clients as needed to explain the migration process and clarify data expectations and requirements.
What we’re looking for:
• You’re a data handling and manipulation pro, with a knack for software scripting and familiarity with JavaScript and JSON to top it off!
• You have strong attention to detail, excellent analytical and problem-solving skills, and the ability to manage multiple projects with varying timelines and priorities.
• You’re a people person who enjoys engaging with clients and bringing good vibes to every interaction. Bonus points if you’ve got a legal background!
• You’ve got experience manipulating CSV/Excel data, using command line tools and have some general SQL/Database knowledge (ability to run some basic queries)
• Bonus points if you have experience with the ETL process – extracting, transforming, and loading data, plus migrating data from CSVs and SQL databases.
What’s in it for you?
💵 Competitive Salary
🧘 Wellbeing allowance
💭 Be part of a forward-thinking company that is transforming the legal industry
🌴 Generous PTO
👪 Paid Parental Leave
🥡 Office lunches and loads of snacks
🧢 And of course…the SWAG!
Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!
Please note: This role is only open to Australian residents. Unfortunately, we are not able to offer sponsorship currently.
