Revolutionising recruitment with SmartMatch: Tradern Australia Care and Training Services’ story
You didn’t even have to create a job ad. You were instantly served and matched with suitable candidates for your open role, saving you precious time and money, which can, on average, exceed $5,000.
That’s exactly how Daniel, HR Manager at Tradern Australia Care and Training Services filled an open Disability Support Worker role. We spoke to him to understand how he found the process of recruiting through our new AI-driven recruitment tool, SmartMatch.
Innovative recruitment through SmartMatch
We all know the traditional recruitment process can be a challenging and expensive road for SMEs, filled with stacks of applications and time-consuming screening.
With SmartMatch, all of those pesky email threads and cover letters are a thing of the past. Our innovative tool creates a smarter way for SMEs to recruit and jobseekers to get hired – and it’s as simple as employers getting matched with top talent via our AI recruitment platform, without even having to post a job ad.
For Daniel, he’s always trying to find new ways to streamline and improve his hiring process – which is why he turned to SmartMatch to test out the capability.
“I always try to discover what else we can do or what we can utilise better. We try different methods of recruitment for different roles and have different approaches to hiring.”
Improved candidate response rates compared to traditional methods of recruitment
As SmartMatch is so streamlined, it makes the process of candidates replying to potential employers a whole lot easier. Communication can be started easily within the platform, meaning there’s no need for long email threads which can add significant time during the hiring process.
“There’s a very good reply rate from people who are listed on the SmartMatch talent pool. In my experience here, if we connect on SmartMatch, we try to send emails to 10 people on SmartMatch, and approximately eight of them will reply. We’ve found that many people who apply through Seek or other job boards don’t reply to our email on the next steps.”
Faster hiring
In Australia, the talent pool is incredibly tight and the reality is that candidates can be on and off the market in a matter of days. That’s why having a system where you can quickly find, hire and onboard talent is essential for filling open roles.
“Using Employment Hero with SmartMatch is very useful because you don’t have to be posting and gathering talent from other job boards, contacting them by email and organising on multiple platforms. It’s infinitely faster.”
“We’ve hired candidates in just a few days because the reply rate is so high. Even though the number of candidates or applications is a bit lower compared to those on a traditional job board, they reply very fast. It’s also much faster to post it and to move along the process that it’s already on.
“The best benefit is that because all these systems are connected, it makes the hiring process so much faster.”
One system for everything
Finding, hiring and onboarding new starters with Employment Hero saved Daniel a tonne of time and the all-in-one system has been a game changer for him.
By having everything stored securely in one place, Daniel could move the successful candidate through the recruitment journey straight to the onboarding process. It’s a time-saving big tick from Daniel – and he’s loving this feature.
“Because the recruitment system is inside Employment Hero itself, it means that you collect all the information in one platform and you add it all into their employee profile inside the HR platform. It saves so many hours of work and is better compliance-wise for keeping track of files. The integration of all the processes is the best feature it has. If everything can be done within the same system it becomes much less work.”
A big impact on a small business
In a small business, it’s no secret that no two days are the same and your to-do list can change at the drop of a hat. With this front of mind, it’s important to optimise your processes wherever possible and with SmartMatch, Daniel has saved hours during the recruitment process.
With Daniel managing the entire HR function, he now knows first-hand the value a tool like this can bring to a business. It saves time on recruitment admin, all while giving you the confidence that you’re hiring the right person for the role.
“Recruitment can be such a burden and this tool helps to ease that, it’s such a beneficial tool for small businesses that don’t have big hiring teams. The average time to hire someone for our industry can take up to 16 hours due to the compliance work involved. However, with SmartMatch all the candidates we see are fully vetted with their certifications clearly laid out. This can save us hours of work.”
About SmartMatch
SmartMatch matches employers and talent instantly without the need for time-consuming, expensive job boards.
Using AI, SmartMatch analyses a candidate’s skills, experience, and certifications to find a perfect match. You get a list of work-ready candidates delivered directly to you, which easily builds your talent pipeline.
It’s a brand new tech that’s the first of its kind and it’s revolutionising the way people get employed.
We loved hearing about how Daniel found his new hire at Tradern Australia Care and Training Services through SmartMatch. If you’d like to learn more about how Employment Hero can support your team and transform your HR processes, speak to one of our business specialists today.
Not ready to speak to someone just yet? Take a look at our interactive demo of SmartMatch and see it in action.
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Daniel Oliveira
HR Manager – Tradern Australia Care and Training Services