Allied Credit adds SmartMatch to their recruitment toolbox

About Allied Credit Group

Established in 2010, Allied Credit provides branded retail and floorplan finance solutions for vehicle and equipment manufacturers, distributors and dealership groups.

Their 14-year track record of high-quality loans have led to long-term partnerships with some of Australia’s leading manufacturers, distributors and dealer groups. Their range of finance solutions include white label partnerships, joint venture partnerships, floorplan finance and consumer and commercial asset finance solutions.

Allied Credit Group is currently in an exciting period of growth, which means that things are moving fast in their business. To keep up their operational needs, they were looking to streamline their HR and recruitment processes. They turned to Employment Hero to see if our brand new AI recruitment tool, SmartMatch, could help them hire more quickly.

We spoke to Alex Kelly, Senior Talent Acquisition Specialist at Allied Credit, to learn about using SmartMatch to find and hire staff for their open Customer Service Officer role.

The challenge

Traditional recruitment methods have become too time-consuming for their busy, fast-paced environment

Alex knows all too well how time-consuming traditional recruitment methods can be. Write the job description, post it on job boards, wait for candidates to come to you and then start to organise interviews. The reality is, it can take weeks before you even get to talk to candidates and kick off the interview process.

After an internal promotion within the customer service team, Allied Credit were down a critical team member to help support their customers. With such an integral role now unfilled, their priority was filling it quickly and with the right person.

“We have a busy customer service team and we found ourselves down by one person due to a promotion, and so we needed to move pretty quickly to find a replacement.”

With this challenge on his hands, Alex was looking for ways to find the perfect person for their open role, improve hiring speed and streamline their entire recruitment process – and he found it with SmartMatch.

The solution

A new, quick and innovative approach to hiring

We all know how long it can take to hire, which is why Alex jumped at the opportunity to give SmartMatch a try. Even if the tool could streamline just some parts of the hiring process, it was a win in his eyes. Not to mention the added element of trying and incorporating new hiring technology into his day-to-day – all that inspired him to give it a go.

With SmartMatch, the process of hiring is different. No more job ads, no more long email threads and definitely no more months taken to fill open roles. And the best part? Alex didn’t even have to create a job ad. He was presented and matched with suitable candidates for his open role instantly. A true time and money win for Alex and the busy Allied Credit team.

“SmartMatch is a whole different experience to using a job board. You’re not putting an advert on SEEK and waiting for the applications to come in and assessing who to put through into a shortlist. Using the Employment Hero platform, we were able to connect to SmartMatch and actually find a selection of profiles to sort through.”

A recruitment tool that presents you with suitable, work-ready candidates ready to go when you are

Imagine having a tool that could drastically reduce the time spent on recruitment admin? That’s exactly what happened when Alex used SmartMatch to fill an open role. The instant nature of candidate-matching meant that he could quickly see the types of candidates, including their qualifications and experience, in one easy place.

“With SmartMatch, you’ve got access to the database of candidates immediately. As soon as I put up my requisition and my advert, I was able to dive in and I sifted through 30-40 profiles, picking out the most appropriate half dozen or so. I immediately made contact with them using their contact details and ascertained whether they were actually actively on the market and whether they were suitable for the role that I was recruiting for.”

From hi to hired in record time

The best part about SmartMatch is that it natively sits within the Employment Hero platform. This means that you can keep all important details and candidate information on file, and when it’s time to make that highly anticipated offer, you can have their onboarding admin completed in record time.

Imagine having contracts, policies and even Google or Microsoft access granted and ticked off in minutes, not days. It’s a revolutionary way to hire – and Alex and the team at Allied Credit are loving it.

“We’ve added this into our toolbox. It’s something that we will be using going forward for all of our recruitment activities.”

SmartMatch is powering fast-paced teams wanting to find the right people for their open roles, quickly

SmartMatch matches employers and talent instantly without the need for time-consuming, expensive job boards.

Using AI, SmartMatch analyses a candidate’s skills, experience, and certifications to find a perfect match. You get a list of work-ready candidates delivered directly to you, which easily builds your talent pipeline and reduces time to hire.

It’s brand new tech that’s the first of its kind and it’s revolutionising the way people get employed – and it’s ready for you to get up and running right now.

We loved hearing about how Alex found his new hire at Allied Credit through SmartMatch. If you’d like to learn more about how Employment Hero can support your team and transform your HR processes, speak to one of our business specialists today.

SmartMatch is an exclusive feature for Employment Hero users. Keen to see how much time and money you can save with Employment Hero on top of the extra benefits you can offer to your team? Take a look at our return on investment (ROI) report.