For small businesses (SMEs) struggling with rising costs, hiring pressure and shifting employee expectations, culture is often the thing that keeps teams moving.
The first episode of Employment Hero’s Inside the Workroom series, hosted by Employment Hero’s Managing Director, Kevin Fitzgerald, delves into how to get that balance right.
Speaking with Culture Craft founder Lou Matthews, who helps organisations to design healthier cultures and more effective ways of working, this episode of Inside the Workroom explores the systems, habits and behaviours that make culture operational, not ornamental.
Watch the full conversation below and keep an eye out for upcoming episodes in the Inside the Workroom series, where we’ll be speaking with people shaping the future of work inside real SMEs.




















