An exciting opportunity to join our Hub team and play a key role in supporting the smooth running of our finance operations. We’re looking for an organised, proactive and people-focused Credit Control & Payroll Support Coordinator to join the Tribe, working closely with our Finance Delivery Lead, operational leads and the wider business to help protect cash flow, support payroll activities and deliver excellent internal service.

About Tyler Grange

At TG we value innovation over convention; the usual route isn’t always our chosen path. We care deeply and celebrate loudly. Our Tribe support each other, work and play together, and we’re always looking for the next big opportunity. Every day is a blend of meaningful work, good laughs and honest conversations.

Your journey at TG is enriched by the amazing people you’ll team up with, both in and outside of our Tribe. We cheer on our mates, cherish our clients, and sprinkle goodness back into our communities. Join us at TG and be part of a team that helps keep our business running smoothly behind the scenes.

We’re proud to:

• Be a certified B Corp
• Offer a 4 Day Working Week (32 hours, 100% pay)
• Champion wellbeing, transparency and inclusion
• Be a Real Living Wage employer
• Have been named a Sunday Times Best Place to Work for 3 years running alongside awards recognising our commitment to mental wellbeing

We’re not perfect; we’ve grown organically and learned along the way, but our people-first approach remains at the heart of everything we do.

The Role

This role sits within our Finance team and combines credit control, payroll support, finance administration and operational coordination.

You will help ensure that cash is collected efficiently, payroll information is prepared accurately and confidentially, and finance processes run smoothly across the business. Working closely with our Finance Delivery Lead and operational teams, you’ll play an important role in maintaining strong financial controls whilst delivering a supportive and professional service to colleagues, clients and suppliers.

You will be involved with:

• Posting and allocating customer receipts accurately
• Maintaining visibility of aged debt and carrying out agreed credit control activities
• Recording actions, payment promises and outstanding queries
• Supporting the resolution of billing, payment and supplier queries
• Escalating significant disputes, credit concerns or write-off requests where appropriate
• Maintaining supplier records and supporting onboarding, due diligence and credit checks
• Reconciling supplier statements and investigating discrepancies
• Preparing payment runs and supporting information for approval
• Gathering and checking payroll information, including approved changes, deductions, benefits and timesheets
• Supporting payroll reconciliations, payroll checks and employee payroll queries
• Processing invoices and supporting accounts payable activities
• Maintaining contract, instruction and operational trackers
• Supporting WIP, forecasting and chargeable time processes
• Assisting with reporting, process administration and operational improvement activities

We’re looking for someone who enjoys bringing structure and organisation to their work, takes pride in accuracy and isn’t afraid to follow things through to completion. You’ll be comfortable handling confidential information, chasing overdue actions professionally and building positive working relationships across the business.

What We’re Looking For

Essential

• Experience within credit control, payroll administration, accounts receivable or a similar finance-based role
• Excellent numerical accuracy and attention to detail
• Strong reconciliation and record-keeping skills
• Ability to work accurately whilst managing multiple deadlines
• Confidence handling confidential and sensitive information
• Strong written and verbal communication skills
• Confidence following up actions, outstanding payments and queries
• Good organisational and administration skills
• Ability to work collaboratively with multiple teams and stakeholders
• An approach that aligns with our values of Honesty, Caring, Belonging, Opportunity and Enjoyment

Desirable

• Experience using accounting, payroll or customer relationship management systems
• Experience supporting payroll preparation and reconciliation activities
• Experience working within a professional services or consultancy environment
• Understanding of finance operations and cash flow management
• Experience supporting process improvements and operational administration

Salary:

Coordinator C – £30,770

Coordinator D – £33,900

(dependant on experience)

Pay points reflect our 2026 salary banding. All pay points are reviewed annually. We’re passionate about pay transparency.

Perks & Benefits

• Open and honest salary and pay points
• 4-Day Working Week (100% pay, 80% time)
• Enhanced maternity and paternity schemes
• 20 days holiday allowance + Bank Holidays + Christmas shutdown + your birthday off
• Healthcare cashback scheme, EV car scheme, cycle to work scheme and life insurance
• Supportive, award-winning culture focused on wellbeing and personal growth

Location:

Birmingham or Bristol. We operate a hybrid working model with an expectation of 2 days a week in the office.

Application Support

We’re committed to ensuring every candidate can access our opportunities with ease. If you need any support with your application, contact Hannah at hannah.foss@tylergrange.co.uk or let us know within your application.

We are not accepting agency applications for this role.