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HR Business Partner & Operational Lead

HR • Worcester, WestMidlands WR1, United Kingdom • Full-time
AI Job Summary
  • Proven experience in an HR Business Partner (or similar) role in fast-paced, operational environments.
  • Strong background in employee relations and organisational change (e.g., restructures, TUPE, mobilisation) with risk mgm
  • Strong knowledge of UK employment law and HR best practice, providing expert guidance on policies and complex casework.

Role Type

Permanent • Full-time • Mid-level Senior

Pay Rate

£45,000 GBP – £50,000 GBP (Annum)

Description

At Livity Life, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the very best care experience.    

We have an exciting opportunity for an experienced and driven HR Business Partner & Operational Lead to join our growing team.

This is a pivotal role where you will combine strategic HR leadership with hands-on delivery, partnering closely with operational leaders to drive high-quality, compliant, and people-focused services.

You will play a key role in shaping workforce strategy, influencing leadership capability, and ensuring our people practices support safe, effective, and values-led care delivery.

Why Join Livity Life?

If you want to be part of a values-led organisation delivering high-quality services, Working in a role with real influence across operations and strategy and having the opportunity to drive meaningful cultural and workforce improvements then we would love to hear from you. The role is hybrid working with flexibility and site engagement, with the ability to attend our Head Office based in Worcester 1/2 days weekly.

What can we offer you? 

  • Monday to Friday 40 hours pw
  • 33 days holiday (including bank holidays) plus holiday purchase scheme
  • Company Pension Scheme 
  • Life Assurance 
  • A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets 

 

The Role: 

Strategic Partnering & Leadership

  • Partner with operational leaders to develop and deliver people plans aligned to business objectives
  • Provide expert advice on workforce planning, organisational design, and performance improvement
  • Coach leaders to build capability, drive engagement, and improve outcomes
  • Lead and support organisational change programmes (e.g. restructures, TUPE, mobilisation)

Employee Relations & Risk Management

  • Provide expert guidance on employment law, policies, and complex casework
  • Lead and oversee employee relations activity, ensuring consistent and compliant practice
  • Identify trends and proactively implement interventions to reduce risk

Recruitment & Workforce Delivery

  • Lead end‑to‑end recruitment and onboarding activity
  • Ensure safe recruitment processes (including DBS, RTW, references) are delivered to a high standard
  • Support workforce planning aligned to service demand and growth

Operational HR Leadership

  • Oversee HR operations including onboarding, HRIS accuracy, and case tracking
  • Drive process improvement and ensure delivery against SLAs
  • Act as the key link between HR and operations

Data & Insights

  • Analyse HR data (e.g. turnover, absence, ER trends) to drive decision-making
  • Provide insight-led recommendations to leaders

What are we looking for? 

 Experience, Skills & Knowledge

  • Proven experience in an HR Business Partner or similar role
  • Experience working in fast-paced, operational environments
  • Strong background in employee relations and organisational change
  • Strong knowledge of UK employment law and HR best practice
  • Excellent stakeholder management and influencing skills
  • Ability to translate business strategy into practical people plans
  • Strong analytical and data interpretation capability
  • Confident in coaching leaders and driving performance

Qualifications and Other Requirements

  • CIPD Level 5 (or above) – essential
  • Degree in HR, business, or related field – desirable
  • Full UK driving licence and willingness to travel
  • Right to work in the UK
  • Ability to obtain a DBS (Standard or Enhanced)

 

Our ambition at Livity Life is to become the provider of choice in a world where intelligent healthcare technology enables proactive, personalised, and preventative care for every individual of all ages and backgrounds to live safe, independent lives in their own homes.

We are on a mission to create and nurture better social care and health outcomes for all. By empowering our people to inspire and support others, living our values to be the provider and employer of choice

Our core company values ‘LIFE’ newly launched in 2026 will support us achieve this. We are always looking to recruit hard working and talented individuals to become a part of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop a rewarding career along the way.

 Values

    • Lead by example in setting the standards which define our purpose.
    • Inspire and empower, collaboration, shared purpose and inclusion.
    • Fairness- we act ethically and with integrity in everything we do.
    • Entrepreneurial – innovate with purpose, with a mindset resilient to change.

 

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening. 

No terminology in the advert you have seen is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.

 

Company Overview

At Livity Life, we are redefining the future of healthcare through intelligent technology and human-centered innovation. Our vision is clear: a world where proactive, personalized, and preventative care empowers individuals of all ages and backgrounds to live safe, independent lives in the comfort of their own homes. Driven by our mission, we create cutting-edge digital tools and transformative services that challenge traditional norms and deliver exceptional care. We believe independence should be accessible to everyone, and technology is the key to making that possible. Our ambition is bold, to lead the digital health revolution by pioneering scalable, secure, and user-focused solutions that reshape how care is experienced and delivered. With a commitment to excellence and innovation, we are building a future where healthcare is not reactive, but proactive, and where every individual can thrive independently.