Role
Purpose
The HR & Payroll Administrator plays an
important role in ensuring the effective day-to-day delivery of HR, payroll,
and employee vetting processes across the business. Acting as a central point
of coordination, the role supports the full employee lifecycle, from
pre-employment checks and onboarding through to payroll processing and ongoing
record management.
With a strong focus on accuracy, organisation,
and consistency, the position is responsible for ensuring employees are paid
correctly and on time, and that all required vetting and compliance checks are
completed in line with company, client, and legal requirements. This is
particularly important in supporting operational teams where timely
mobilisation and compliance are critical.
The role requires a high level of attention to
detail and the ability to manage multiple priorities, often to tight deadlines.
Working closely with the Group Head of People, wider HR team, managers, and
external providers, the HR & Payroll Administrator contributes to
maintaining reliable systems, accurate data, and a positive employee
experience.
In addition to providing core administrative
support, the role also supports the Group Head of People in delivering HR
priorities, maintaining standards, identifying improvements to processes, and
ensuring that HR and payroll practices remain efficient, compliant, and aligned
with the needs of the business.
Key
Responsibilities
Payroll
Administration
- Coordinate monthly payroll processes with
the external payroll provider
- Collate, check and submit payroll data
including hours, overtime, absence, and deductions
- Ensure all changes (starters, leavers,
salary changes, benefits) are accurately reflected
- Carry out pre- and post-payroll checks to
ensure accuracy
- Respond to payroll queries from employees
in a professional, timely manner
- Maintain accurate payroll records and
audit trails
- Provide payroll-related reporting and
support to the Group Head of People as required
HR
Administration
- Maintain employee records across HR
systems (Citation and internal trackers)
- Produce contracts, offer letters, and
employment-related documentation
- Support onboarding processes, ensuring a
smooth and organised new starter experience
- Manage leavers process including final
pay, documentation, and system updates
- Track and monitor absence, holidays, and
employee data
- Support administration of benefits
(pension, Bupa, salary sacrifice schemes)
- Provide administrative support to the
Group Head of People across HR activities
Vetting
& Compliance
- Manage end-to-end employee vetting
processes, ensuring all checks are completed prior to start
- Coordinate and track right-to-work
checks, DBS checks, references, and any client-specific requirements
- Ensure all documentation is obtained,
verified, and stored in line with GDPR and company standards
- Maintain accurate vetting trackers and
provide updates to managers and the Group Head of People on onboarding
progress
- Flag and escalate any discrepancies or
concerns identified during vetting checks
- Support compliance audits by ensuring
records are complete, accurate, and easily accessible
Compliance
& Data Management
- Ensure HR and payroll data is accurate,
secure, and GDPR compliant
- Maintain up-to-date employee files and
documentation
- Support internal and external audits as
required
- Assist in maintaining HR policies and
procedures
- Provide data and reporting to support the
Group Head of People with decision-making and compliance
Employee
Support
- Act as a first point of contact for
employee queries relating to HR, payroll, and onboarding
- Provide clear, consistent guidance,
escalating more complex issues where needed
- Support managers with basic HR
administrative processes
- Escalate trends or recurring issues to
the Group Head of People
General
Support
- Provide administrative support across the
HR function
- Contribute to continuous improvement of
HR, payroll, and vetting processes
- Support HR projects and wider business
initiatives led by the Group Head of People
- Assist with ad hoc tasks and priorities
as required
Skills
& Experience
Essential
- Previous experience in an HR, payroll, or
compliance administration role
- Strong attention to detail and high
levels of accuracy
- Experience handling sensitive information
with discretion and professionalism
- Good working knowledge of Microsoft
Office (Excel, Word, Outlook)
- Strong organisational skills with the
ability to manage multiple priorities and deadlines
- Clear communication skills, both written
and verbal
Desirable
- Experience managing employee vetting
processes (e.g. DBS, right to work checks, referencing)
- Experience working with payroll systems
(e.g. Paycircle)
- Familiarity with HR systems such as
Citation
- Understanding of UK payroll processes and
basic employment legislation
- CIPD Level 3 (or working towards)
Personal
Attributes
- Reliable and consistent with a strong
sense of accountability
- Methodical and process-driven, with a
keen eye for detail
- Approachable and able to build positive
working relationships
- Calm under pressure, with the ability to
meet deadlines
- Practical, proactive, and
solution-focused
- Willing to learn and develop within the
role
What We
Offer
- Competitive salary
- Company benefits including pension
- Access to employee benefits platform and
healthcare options after qualifying period
- A supportive, team-focused working
environment
- Perks
- Health cover after 6 months
- salary sacrifice schemes after 6 months
- Death in Service x2
