Who we are
Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
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We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
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We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
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We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
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We Live by Our Values – we role model our values 100% of the time
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We Expect High Performance – we set a high standard and we’re not satisfied with being average.
This role
As part of our ambitious growth strategy, Employment Hero is looking for a driven, tech-savvy, and AI-forward Sales Operations Analyst. This pivotal role sits within a dynamic team based in the UK, providing complete operational and process support. You will be instrumental in optimising our go-to-market engine, empowering the frontline sales team, and contributing significantly to our rapid regional growth in the UK.
In this role, you will be given the opportunity to solve complex process problems and spearhead initiatives that directly impact our sales velocity. We are seeking someone who relishes taking ownership of challenges, innovating scalable solutions, and demonstrating their capability to work autonomously while partnering deeply across the business. You will report to the Sales Operations Manager, working alongside a high-performing team of RevOps Analysts, Data Insights Analysts, Sales Support Specialists, and Sales Enablement professionals.
Your key focus areas will be
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Frontline Business Partnering: Act as a trusted operational partner to frontline sales leaders, managers, and reps, offering tactical support, workflow optimisation, and proactive process guidance.
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Cross-Functional Collaboration: Collaborate deeply with Data, Revenue Operations, and Sales Enablement teams to ensure sales reps have the right insights, training, and streamlined workflows to succeed.
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Process & Workflow Optimisation: Design, optimise, and roll out frictionless go-to-market processes that remove administrative burden from the sales team and improve pipeline management and close rates.
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AI & Automation Leadership: Drive our AI-forward agenda by identifying, testing, and implementing cutting-edge technologies (e.g., Relevance AI) to automate outbound workflows, enrich data, and supercharge rep productivity.
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Tech Stack Ownership: Assist with the design, implementation, and administration of the sales tech stack, proactively identifying ways to get the highest ROI out of our tools.
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Data-Driven Process Improvement: While this is not a pure reporting role, you will utilise commercial data and dashboards (Salesforce, Tableau) to uncover process bottlenecks, translating data into actionable insights and enablement opportunities for the frontline.
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Market Growth Support: Leverage a deep understanding of the UK market and our business to identify key operational opportunities for improved sales execution and market growth.
Who you are
To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring
- 2-3 years Sales Operations or Revenue Operations experience within a B2B / B2B2C SaaS environment is highly favourable. Experience working with Direct Sales or Partnerships teams is advantageous
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Agile Mindset: Experience working in an agile, fast-paced environment, with a bias for action and flexibility to adapt to changes within the business and market
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Stakeholder Management: Previous experience partnering closely with frontline sales teams and cross-functional departments (Enablement, Data, RevOps) within a commercial/GTM business function
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AI-Forward Approach: A strong appetite for leveraging AI in sales operations. Experience or deep familiarity with automated workflow tools, data enrichment platforms, and AI agents (like Relevance AI) is a massive plus
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Tool Expertise: Extensive experience configuring and optimising GTM tools. Familiarity with modern sales & marketing technologies such as Gong, Outreach, LeanData, ZoomInfo / Cognism, DocuSign, and LinkedIn Sales Navigator or similar
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Problem Solving: A creative, solutions-focused problem solver with a keen business sense. Proven ability to apply First Principles thinking, coupled with excellent judgment and decision-making ability
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Communication: Effective verbal & written communication skills with the ability to present complex operational changes and enablement materials clearly and concisely.
What we can offer
At Employment Hero, we don’t just talk about a better way to work. We live it.
Joining Employment Hero means you’ll:
- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world’s fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Connect with colleagues from around the world at our Annual Global Gathering. We’ve celebrated together in Thailand, Vietnam, Bali and Dubai, and can’t wait to meet in the Gold Coast, Australia, in September 2026.
Privacy and AI Notices
- We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
- We verify candidate identity and location as part of our hiring process.
- At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
