Employment OS for your Business

Service Advisor

Bowral, New South Wales 2576, Australia • Full-time
AI Job Summary
  • Experience crafting clear, competitive quotes for service jobs.
  • Experience booking customer jobs and keeping service schedules running smoothly.
  • Experience handling warranty claims and supporting product improvements.

Role Type

On-site • Permanent • Full-time • Relevant Experience

Description

Hutcheon and Pearce

Service Advisor

Full-Time | Mon – Fri

📍Bowral NSW

 

At Hutcheon and Pearce, we’re proud partners of the iconic John Deere brand. We’re on the lookout for a Service Advisor who’s all about great customer service, smooth operations, and keeping our machines in top shape. You’ll be the go-to person for our Bowral branch and our amazing customers – making sure their gear gets the TLC it deserves.

 

What you’ll be doing:

  • Crafting clear, competitive quotes for service jobs
  • Booking in customer jobs and keeping the schedule humming
  • Handling warranty claims and product improvements like a pro
  • Reviewing repair orders and helping get invoices out the door
  • Tracking performance data to help us keep getting better

and more!

 

Who Are We Looking For?

  • A customer service superstar
  • Someone who knows their way around a spreadsheet and Microsoft Office
  • A bit of mechanical know-how is a bonus (Trade qualified = extra brownie points!)
  • A team player with energy, initiative, and a can-do attitude

 

What We’ll Bring:

  • Industry-competitive remuneration
  • Participation in the monthly-paid Performance Bonus Scheme
  • Staff discounts on John Deere parts, products, toys, and merchandise
  • Exclusive cashback offers and discounts via our EH Work App

 

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. As a leading provider of John Deere equipment, we’re committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

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Want more information?

Contact recruitment@hutcheonandpearce.com.au or call Layla on 0499 684 997.

Resumes are considered upon submission.

 

Apply today to experience the H&P difference!

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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life

Company Overview

Hutcheon and Pearce have always been a proud family business. Since 1953, we have grown to more than 560 employees across 20 branches in NSW. As we continue to grow alongside the needs of our customers in the ever-changing agricultural sector, it’s important that we find the best people to join our team. Our rule of thumb is simple: hire for attitude and train for skill. If you have the right attitude for our company, we’ll train you to become the best of the best. From new apprentices and trainees right through to leadership positions, we offer you the flexibility, support and opportunity to grow your career. You’ll notice the difference at Hutcheon and Pearce.