- Strong problem-solving and decision-making with solution-focused energy.
- Nurture broker relationships through excellent service and problem-solving via phone and online chat.
- Background in underwriting strata and/or landlord risks aligned to risk appetite, guidelines, and statutory legislation.
Role Type
Description
Summary:
As an Assistant Underwriter on our Landlords & Strata products you’ll be working with one of the most technically proficient teams in the market. We’re running a cutting edge tech environment allowing us to ditch the admin and focus on the underwriting! We’re backed by Lloyds and have experienced great growth since launch, with brokers giving us a 94% customer satisfaction score.
The successful candidate will be a self-motivated high-energy person with excellent communication and interpersonal skills, and experience in similar roles. They may be an Underwriting Assistant or Broker and be looking to take the next step in their career, or have significant Customer Service experience and looking for an opportunity to join a fast paced, growing business.
Our mission is to be the clear way to better cover. To achieve that, we need passionate people who want to see the impact of their work and leave a positive mark on culture. Join us and help create the future of underwriting.
Responsibilities:
- Technically review and underwrite strata and landlord risks in accordance with Hutch risk appetite, underwriting guidelines and statutory legislations
- Nurture broker relationships through stellar service and problem solving via phone calls and our online chat service
- Develop and execute process automation with our tech team
- Assist the Underwriting Manager with ad hoc analysis
- Provide insights on the landlords/strata/property market, service & underwriting improvements
- Assist the team with completing requests for documents from our broker partners
- Deliver our customer experience promise to our brokers
About You:
- Enthusiasm to expand our brand
- Strata and/or Landlords background in Underwriting or Broking, or a very strong Customer Service and Admin background
- Phenomenal relationship building skills
- Solution focused energy
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
Is this for you?
You’re reading this ad wondering if it was written just for you.
Yes.
It was.
Come join us.
Let’s build something together.
About Hutch
At Hutch believe that insurance should be simpler, smarter and better for everyone involved. Our slogan, The Clear Way To Better Cover, reflects the way we approach our people, our products and our customer experience.
We’re passionate about creating a workplace where people can do meaningful work, contribute ideas, challenge outdated processes and genuinely see the impact they make.
At Hutch, we value flexibility, collaboration and continuous improvement — and we make sure our people are supported both professionally and personally.
Benefits of working with Hutch
- Full gym membership
- Employee Assistance Program (EAP)
- Salary continuance insurance
- Birthday leave
- Novated leasing options
- Additional week of annual leave after 3 years of tenure
- The opportunity to work in a collaborative, innovative and growing business where your contribution truly matters
If you’re excited by technology, insurance innovation and building better ways of working, we’d love to hear from you.
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