Technical Lead

Role Overview We are seeking an experienced Technical Lead with strong expertise in OpenText Intelligent Capture (formerly Captiva) and cloud migration (OpenText 24.x SaaS/Cloud) to lead the design, delivery and optimization of large‑scale document capture and intelligent automation solutions. The role will be responsible for guiding a cross‑functional team, shaping technical direction and ensuring successful migration from on‑premise to cloud in a highly regulated financial services environment.

Key Responsibilities

• Lead the end‑to‑end technical design and delivery of OpenText Intelligent Capture / Captiva solutions, including configuration, customisation and integration with core banking and line‑of‑business systems.
• Own the migration roadmap for Intelligent Capture 24.x from on‑premise to cloud/SaaS, including assessment, architecture, migration waves, testing and cutover.
• Define target cloud architectures (IaaS, PaaS or SaaS) for capture platforms, ensuring scalability, resilience, performance and cost efficiency.
• Provide hands‑on leadership across the full engineering lifecycle (requirements, design, build, test, deploy and support), setting technical standards and best practices.
• Collaborate with enterprise architects, security, infrastructure and business stakeholders to align capture and migration solutions with broader technology and business strategies.
• Lead and mentor a team of developers/engineers, providing technical guidance, code reviews and coaching on modern engineering practices.
• Design and implement intelligent document processing capabilities, including omni‑channel ingestion, classification, data extraction and validation, and human‑in‑the‑loop exception handling.
• Ensure solutions comply with security, risk, privacy and regulatory requirements relevant to the banking and insurance sector.
• Establish and maintain CI/CD pipelines, automated testing and monitoring for capture and integration components.
• Troubleshoot complex production issues, driving root‑cause analysis and permanent remediation.
• Manage relationships with vendors and implementation partners, ensuring the effective use of OpenText tools, cloud services and support.
• Produce high‑quality technical documentation (solution designs, runbooks, migration plans, operations guides).

Required Experience & Skills

• 7+ years of experience in enterprise software engineering or solution delivery, with 3+ years in a technical lead / team lead capacity.
• Proven, hands‑on experience implementing and supporting OpenText Intelligent Capture (or Captiva) in complex enterprise environments.
• Demonstrated experience leading migrations of content/capture or similar platforms from on‑premise to cloud (OpenText 24.x, SaaS, or equivalent).
• Strong knowledge of intelligent document processing concepts: OCR/ICR, document classification, rules/ML‑based extraction, validation and exception handling.
• Solid understanding of integration patterns and technologies (APIs, web services, message queues, ETL, etc.).
• Experience with at least one major cloud platform (AWS, Azure or GCP), including security, networking and deployment of enterprise applications.
• Proficiency in at least one modern programming language used in integration/customisation (e.g., .NET, Java, or similar).
• Practical experience with DevOps practices and tools (CI/CD, infrastructure as code, automated testing, monitoring).
• Strong stakeholder management skills with the ability to translate business requirements into robust technical solutions.
• Excellent problem‑solving skills and the ability to operate in complex, multi‑vendor environments.

Desirable

• Experience working with BFSI clients and understanding of banking/insurance processes, regulatory and compliance requirements.
• Exposure to broader OpenText ecosystem (Content Server, Extended ECM, Documentum, etc.).
• Experience with workflow/BPM tools and case management platforms.
• Certification in OpenText products and/or major cloud platforms (AWS/Azure/GCP).
• Experience leading near‑shore/off‑shore delivery teams.