Job Description: Clinical Manager – TMICC 

Job Title: Clinical Manager – TMICC  Department: Occupational Health Services  Reports To: Group CMO  Location: Remote with regular travel to client sites   Employment Type: Part-Time, permanent (15 hours per week) 

Job Summary 

The Clinical Manager – Occupational Health is responsible for the clinical leadership, operational management, and quality assurance of occupational health services. This role ensures the delivery of high-quality, evidence-based occupational health care that supports employee wellbeing, promotes workplace health and safety, and complies with relevant professional, legal, and regulatory requirements. 

The Clinical Manager provides leadership to multidisciplinary occupational health teams, oversees clinical governance, manages service performance, and works collaboratively with employers, employees, healthcare professionals, and other stakeholders to achieve positive health and business outcomes. 

The role supports the implementation of clinical governance requirements, consistent clinical standards, and quality assurance processes across occupational health services, working under the direction of senior clinical leadership. 

Key Responsibilities 

Clinical Leadership 

• Provide professional and clinical leadership to occupational health practitioners, nurses, physicians, technicians, and administrative staff.  
• Ensure the delivery of safe, effective, and evidence-based occupational health services.  
• Support clinical decision-making and provide guidance on complex occupational health cases.  
• Promote best practice and continuous improvement across all clinical activities.  
• Provide day-to-day clinical guidance to occupational health staff, escalating complex, high-risk, or strategic matters to the appropriate senior clinical lead. 
• Promote a culture of clinical excellence, accountability, collaboration, continuous improvement, and patient-centred occupational health care. 

Service Management 

• Manage the day-to-day operations of occupational health services.  
• Ensure services are delivered efficiently, meeting contractual obligations, service standards, and key performance indicators (KPIs).  
• Monitor workload, staffing levels, and resource allocation to ensure effective service delivery.  
• Develop and implement service improvement initiatives.  

Clinical Governance and Quality Assurance 

• Ensure compliance with professional standards, regulatory requirements, and organisational policies.  
• Maintain accurate clinical records and oversee documentation standards.  
• Monitor clinical outcomes and service performance metrics.  
• Implement and manage TMICC’s clinical governance activities including audit, incident review, learning from incidents, clinical risk management, and quality improvement actions. 
• Assist with preparation for internal and external audits, inspections, accreditations, and service reviews, ensuring evidence and actions are appropriately documented. 
• Contribute to the delivery of clinical governance principles across occupational health services, including patient safety, clinical effectiveness, risk management, audit, education, information governance, and patient or employee experience. 

Occupational Health Service Delivery 

• Oversee occupational health assessments, fitness-for-work evaluations, health surveillance programs, sickness absence management, vaccination programs, and wellbeing initiatives.  
• Ensure appropriate management of workplace health risks and occupational illnesses.  
• Support return-to-work and workplace adjustment programs.  
• Advise employers on occupational health matters and workplace health strategies.  
• Support the delivery of workplace wellbeing, rehabilitation, health promotion, and preventative health programmes aligned with occupational health priorities. 
• Contribute occupational health input to health risk assessments, occupational exposure monitoring, safe working practices, and workplace health risk reduction initiatives. 
• Support medical emergency response planning, business continuity planning, and site-level occupational health preparedness as required. 

Team Management and Development 

• Recruit, supervise, mentor, and appraise clinical staff.  
• Identify training and development needs and facilitate ongoing professional development.  
• Foster a positive, inclusive, and high-performing team culture.  
• Manage performance issues in accordance with organisational policies.  
• Oversee compliance with clinical training, CPD, appraisal, revalidation, competency monitoring, and professional development requirements for clinical staff ensuring the competency matrix is updated 
• Provide coaching and mentorship to occupational health clinicians, supporting professional growth, reflective practice, and safe clinical decision-making. 

Stakeholder Engagement 

• Build and maintain effective relationships with clients, managers, HR teams, health and safety professionals, and external healthcare providers.  
• Provide expert occupational health advice to internal and external stakeholders.  
• Participate in meetings, service reviews, and strategic planning activities.  
• Develop and maintain professional working relationships with client representatives, HR, HSE, site leadership, wellbeing teams, and other key stakeholders. 
• Act as a key operational clinical contact for assigned services or sites, ensuring effective communication, timely escalation, and collaborative problem-solving. 

Compliance and Risk Management 

• Ensure compliance with relevant legislation, including health and safety, data protection, equality, and employment laws.  
• Monitor and manage clinical and operational risks.  
• Support emergency preparedness and business continuity planning.  
• Participate in occupational health incident investigation and reporting where clinical input is required, ensuring learning is identified and shared appropriately. 
• Implement and monitor occupational health policies, procedures, and programmes, including drug and alcohol processes where applicable. 

Financial and Operational Responsibilities 

• Assist with budget planning and resource management.  
• Monitor service utilisation and contribute to cost-effective service delivery.  
• Support business development and service growth initiatives where applicable.  

Essential Qualifications 

• Qualified nurse with current UK Nursing and Midwifery Council registration.  
• Specialist qualification in Occupational Health (or working towards).  
• Evidence of leadership or management training.  
• Continuing Professional Development (CPD) relevant to occupational health and clinical management.  

Essential Experience 

• Significant experience in occupational health practice.  
• Previous experience leading or managing clinical teams.  
• Experience in clinical governance, quality assurance, and risk management.  
• Experience managing complex occupational health cases.  
• Experience working with employers, HR departments, and health and safety professionals.  

Essential Knowledge and Skills 

• Comprehensive knowledge of occupational health principles and practices.  
• Strong understanding of relevant legislation and professional standards.  
• Excellent leadership, coaching, and people management skills.  
• Strong communication and interpersonal skills.  
• Ability to manage multiple priorities and work under pressure.  
• Excellent problem-solving and decision-making abilities.  
• Proficiency in occupational health systems and electronic health records.  
• Strong analytical and reporting skills.  

Desirable Qualifications and Experience 

• Master’s degree in Occupational Health, Public Health, Healthcare Management, or related field.  
• Experience managing multidisciplinary teams across multiple sites.  
• Experience in service development, commissioning, or contract management.  
• Project management qualification or experience.  
• Quality Management Systems experience.  

Key Competencies 

• Clinical Leadership  
• Strategic Thinking  
• Service Excellence  
• Quality Improvement  
• Stakeholder Management  
• Team Development  
• Decision-Making  
• Communication and Influencing  
• Change Management  
• Professional Integrity  

Performance Measures 

• Achievement of clinical quality and governance standards.  
• Service delivery against agreed KPIs and SLAs.  
• Staff engagement, retention, and development outcomes.  
• Client and stakeholder satisfaction.  
• Audit and compliance results.  
• Effective budget and resource management.  
• Successful implementation of service improvement initiatives. 
• Evidence of contribution to clinical governance, audit completion, incident learning, quality improvement, and stakeholder engagement.