Territory Support Manager

Territory Support Manager (TSM) – Midlands

Salary: £32,000. inc OTE £40,000

Location: Regional, supporting Coventry, Warrington & Manchester stores

We are seeking a store support with solid trade customer experience and a collaborative, hands-on approach. Will oversee stores within your territory and, where applicable, provide field sales support to the Regional Sales Manager across unassigned areas. You will support with standards, and talent development within your stores, reporting directly to the Regional Sales Manager.

Key Responsibilities

• Support the RSM to achieve operational excellence across all assigned stores, maintaining full compliance with company policies and strategic objectives
• Support vacant sales territories by visiting customers and driving sales within the RSM’s region.
• Complete regular store visit reports and deliver accurate, timely reporting after each store visit
• Support the RSM with cover so they can conduct one-to-one meetings with Store Managers
• Highlight to the RSM underperformance
• Support Store Managers to achieve KPIs, and maintain an excellent standard of customer service
• Provide store cover during holidays, sickness, or vacancies, including opening, closing, and daily store duties when required
• Actively contribute to business development through local customer engagement and proactive outreach
• Maintain high standards of stock management, order processes, store presentation, and security response
• Identify any safety, security, or compliance concerns
• Work collaboratively with regional functions including sales force
• Support wider business priorities across the region where additional coverage is needed.

·       Manage daily operations, including holidays and sickness, with responsibility for store managers reporting and acting as the first line of contact.

Why This Role Matters

As a key part of our regional structure, you will help build capable teams, deliver consistent standards, and strengthen the Würth presence across your territory.

What We Offer

• Company car, tablet & mobile phone
• Performance-linked bonus
• 23 days holiday, increasing to 28 days with service
• Monday–Friday working pattern
• Ongoing training, development, and clear career progression
• Pension scheme (auto-enrolment)
• Health Care Plan — contributions towards dental, optical, and therapy treatments

Apply now and power the growth of our network!

We are committed to fostering inclusion and diversity to support the future success of the Würth Group.

Please note: Interviews may take place while the role is advertised. We reserve the right to close the role early if sufficient applications are received.