Are You Passionate About Quality and Driving Positive Change?
At Woodstock Trading Company, quality is at the heart of everything we do. We’re looking for an experienced and driven Quality Control Team Leader for our quality function, to champion continuous improvement and help ensure every product we deliver meets the standards our customers expect.
About Us
Woodstock Trading Co. is a family-owned business with over 150 employees. With two decades of experience in designing and distributing exquisite furniture and accessories, we take pride in our commitment to quality, customer service, and maintaining a positive company culture. Our expertise extends to a range of products, including bathrooms and kitchens so experience in these sectors is an advantage.
Benefits
At Woodstock Trading Company, we believe in taking care of our employees. Our comprehensive benefits package includes:
- 23 days’ holiday with 1 additional day off around your birthday, plus Bank Holidays. (Holiday entitlement increases with length of service.)
- Christmas closure to enjoy the festive season.
- Health Care Cover.
- Employee Assistance Programme for personal support.
- Life Assurance for peace of mind.
- Free food and drinks on-site to keep you energised.
- Employee discounts on our beautiful products.
What You’ll Be Doing
As our Quality Control Team Leader, you’ll take ownership of quality processes. Working with teams across Product, Purchasing, Customer Service and Warehousing, you’ll be the driving force behind maintaining and improving quality standards throughout the business.
- Leading, coaching and developing the Quality Control Team.
- Managing the Product Perfection Team (PPT) process and ensuring investigations are completed accurately and on time.
- Investigating product defects, identifying root causes, and recommending practical solutions.
- Collaborating with suppliers and internal stakeholders to resolve quality concerns and improve product performance.
- Conducting product inspections, audits and compliance checks.
- Producing KPI reports and quality performance data to support business decisions.
- Maintaining and developing Woodstock’s internal quality standards and quality control procedures.
- Supporting new product introductions to ensure products meet specification before reaching customers.
- Acting as the quality representative in business reviews, planning meetings and improvement projects.
What We’re Looking For
You’ll be a natural problem solver who enjoys getting into the detail while maintaining a clear view of the bigger picture. You’ll be confident working with colleagues at all levels and capable of leading change through collaboration and influence.
- Experience working within warehouse and office-based environments.
- Strong stakeholder management and relationship-building skills.
- Excellent verbal and written communication skills.
- High levels of organisation and attention to detail.
- Strong analytical, problem-solving and decision-making abilities.
- Experience using computerised systems and reporting tools.
If you are ready to join a company that values its employees and provides a supportive work environment, please submit your application now.
Due to the number of applicants we anticipate, if you don’t hear from us within 2 weeks of your application, please deem your application to be unsuccessful.
Please Note: This role is being recruited internally, and we do not accept CVs from recruitment agencies. If we choose to work with a recruitment agency, consent must be obtained from our People Team before any CVs are submitted. CVs received without prior agreement will be onsidered free, and we reserve the right to engage with these candidates directly without payment of fees.
