Service Driver/Operative

We are looking for a reliable and customer-focused Service Driver/Operative to join our team in Nantwich. This role is responsible for servicing welfare units at customer sites and depot locations, ensuring they are maintained to the highest standards of cleanliness, functionality, and compliance.

As a Service Driver/Operative, you will travel to customer locations to carry out scheduled servicing of welfare units, including toilet maintenance, water replenishment, consumable restocking, and general cleaning. You will play a key role in delivering excellent service while ensuring all health and safety procedures are followed.

Key Responsibilities

• Operate commercial vehicles up to 3.5 tonnes.
• Attend customer sites and depot locations to service welfare units.
• Carry out welfare unit servicing, including: Toilet pump-outs, water refills ,restocking consumables, adding toilet treatment chemicals, Cleaning and sanitising toilet facilities
• Pump out depot holding tanks as required.
• Complete daily waste disposal (“tip-off”) at approved local authority discharge points.
• Accurately complete all paperwork, service records, and system reports, including photographic evidence.
• Provide excellent customer service and support during site visits.

About You

We’re looking for someone who is dependable, organised, and takes pride in delivering outstanding service.

Essential Requirements

• Full UK Driving Licence.
• Previous driving experience.
• Good driving skills with a clean driving record.
• Ability to work independently and manage your own workload.
• Experience using GPS navigation, route planning, and mapping systems.
• Strong attention to detail.
• Basic computer skills and ability to use handheld devices.
• Excellent communication and customer service skills.
• Strong organisational and time-management abilities.

Desirable Requirements

• B+E licence category.
• Previous commercial cleaning experience.
• Experience working in a service, logistics, facilities, or related environment.

Personal Attributes

• Calm, professional, and courteous at all times.
• Safety-conscious with a proactive approach to Health & Safety.
• Patient and able to remain composed under pressure.
• Respectful and professional when dealing with colleagues, customers, and members of the public.
• Flexible and willing to support depot operations when required.
• Committed to delivering high standards of service excellence.

What Success Looks Like

You will be measured against:

• Achievement of scheduled service intervals.
• Number of services completed within designated periods.
• Successful completion of service routes.
• Accuracy of service records and reporting.
• Delivery of exceptional customer service and service excellence.

Why Join Us?

• 24 days annual leave plus bank holidays
• Medical healthcare cash plan
• Cycle to Work
• Company Pension
• Employee Support Helpline
• Full training provided.
• Opportunity to work independently in a varied and active role.
• Supportive team environment.
• Career development opportunities within a growing business.

If you are a motivated, safety-conscious driver who enjoys delivering excellent customer service and takes pride in maintaining high standards, we’d love to hear from you. Apply today!