Role Overview:
You will be a lead for our social housing consultancy
division, working closely with our Managing Director. The core focus is to
assist and advise organisations in applying to become Registered Providers.
This will include advice, guidance and writing the application and supporting
Policies and other documents. You will provide consultancy and guidance to
organisations, helping them understand the complexities of becoming a
registered provider and offering tailored support to improve their
applications. Where possibly, your support will also extend to broader consultancy
for social housing clients including signposting to other support and where
appropriate work as an advisor to our bid team when completing grant
applications on behalf of clients.
As the core business of Thornton & Lowe is providing an
outsourced bid writing service – including within the housing sector, you will
also support our existing team with Quality Assurance (QA) on bids. Working
within our established procedures to provide feedback and QA. You will receive
training in this as part of your role.
Main Responsibilities:
•Guide and support organisations looking to
become Registered Providers, ensuring they understand the RP registration
process and what is required for successful applications.
•Coordinate and manage RP registration projects,
ensuring all client needs are met efficiently and effectively.
•Offer consultancy to clients on writing and
structuring their RP applications
•Conduct research on RP registration and related
regulations and guidelines to help provide informed advice to clients. For
example, this might include drafting or reviewing policies which comply with
guidelines from the RSH and other regulatory bodies.
•Support clients who have failed the preliminary
RP application process by reviewing their applications, liaising with the
regulator, conducting research, and providing actionable feedback to improve
their chances of success.
•Collaborate with other experts within the
company to ensure clients receive comprehensive support in the RP registration
process.
•Work within our bid team structure to provide
additional capacity with regards to QA and advice. Your social housing
expertise adding further value and insight for these specific bids, including for
public contracts and grant applications.
This is a new position and a growing, developing division
within Thornton & Lowe. We have clients and projects live but are still
developing and refining our structure for delivery. As a result, flexibility is
required. This may mean a variety month-to-month in the level of QA work required
as we further develop our RP projects, for example. But the fast growth of our
revenue for this service puts you in a fantastic position to develop and refine
processes to deliver the best support, whilst accounting for your preferred
ways of working.
Role requirements:
·2+ years’ experience in social housing
·A housing related degree (desirable) or other
qualification such as from the CIH
·A demonstrable knowledge of the regulatory
standards for social housing
·An understanding of Supported/Specialised
Supported Housing
·A drive to develop and grow our service,
supporting business development and service improvement
·Prior experience or knowledge of the RP
Registration (desirable)
Skills profile:
·Project management
·Excellent written and verbal communication
(English)
·Document production (MS Word and PowerPoint)
competence
·Leading client liaison and customer service
skills
·Social housing knowledge (essential),
particularly regarding rent setting and governance experience or knowledge
(desirable)
Details of role:
•Salary – £30,000-50,000 (dependant on
experience)
•Hybrid (Bolton) (preferred) or remote working
may also be negotiable
•Full or part time
