Reception Administrator

JOB DESCRIPTION

POSITION: Reception Administrator

JOB PURPOSE:

• To work as a key member of the administration team running the reception area of our Cambridge Office

• Creating a warm and welcoming atmosphere for all staff and visitors

• Managing and organising administrative tasks, such as filing, data entry, and document management

• Maintaining the diary and day-to-day bookings

• Assisting the Payroll Senior within the processing of monthly payrolls

LOCATION: Cambridge Office

TYPE: Full Time- Monday- Friday (9.00am-5.00pm)

KEY RESPONSIBILITIES INCLUDE:

Daily Reception and Office

• Answering the telephone

• Meeting and greeting clients including drinks

• Registering incoming post

• Registering outgoing post

• Forwarding post to client

• Scanning of incoming post on IRIS Docs

• Uploading supplier invoices

• Registering books and records in

• Registering books and records out

• Maintain reception

• Maintain stationary supplies

• Maintain kitchen supplies

• Assist with the implementation and ongoing management of a new CRM system

• Assist with additional adhoc tasks as necessary

Payroll

• Perform allocated monthly payroll entries into the payroll systems and produce related reports, ensuring accuracy of salary, overtime, and bonuses where applicable.

• Accurate and timely submission of RTI returns to HMRC dependent on client requirement.

• Production and upload of pension reports to relevant pension provider, always ensuring accuracy and compliance.

JOB REQUIREMENTS:

Education and Experience

• Proven experience in an office administrator or receptionist role

• Strong customer service experience

Skills and Knowledge

• Good numeracy and administrative skills.

• Proficient in Microsoft Packages particularly managing Outlook Calendars

• Experience in maintaining CRM systems (desirable)

• Payroll processing (desirable)

Competencies

• Numerate with strong attention to detail

• Possess fantastic organisational skills with the ability to prioritise tasks

• Be an excellent team player

• Excellent written and verbal communication skills and an ability to build rapport both internally and with external clients

• The successful candidate will have a lot of customer contact from walk ins, emails, and phone calls so a friendly and customer focused demeanour is essential