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CroyWall Team Member

Croydon, SouthEast CR0, United Kingdom • Part-time
AI Job Summary
  • Experience working with the public in a busy service environment to ensure positive customer experiences.
  • Good written and verbal communication skills.
  • Ability to clearly demonstrate safe practical skills and adherence to centre Health and Safety Policy.

Role Type

On-site • Permanent • Part-time • Entry Level

Pay Rate

£12.90 GBP – £13.15 GBP (Hour)

Description

Part-time Team Member Roles:

1 x 20 hours/week

1 x 15 hours/week

Evening and Weekend roles

     Working with the Duty Manager to provide a safe, fun and welcoming climbing environment. You are expected to provide an exceptional level of customer service in all centre operations. Additional to reception, tasks will include instruction, coffee service, cleaning and administration.

    Full training will be given and we embrace the opportunity to bring your personal strengths and ideas to the role. 

    Main Duties & Responsibilities 

    • Provide a friendly efficient service on reception, café and in the shop 
    • Commitment to embrace and deliver the company mission statement 
    • Complete centre opening and closing procedures 
    • To ensure high standards of cleanliness are maintained at all times in the climbing areas, facilities and reception 
    • Actively support the management team in the setting program, events schedule and marketing strategy 
    • Provide a high standard of instruction delivering activity sessions, inductions, coaching and junior programme – training will be given. 
    • Adherence to the Centre Health and Safety Policy 
    • Act as a Brand Ambassador for LCC and its sponsors