Product Enablement Manager
About Smokeball
With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software, helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it! Not to brag, but we’ve been awarded Best Place to Work in Australia by Wrk+ and certified as a Great Place to Work. Culture plays a big part in our success, and our clear purpose and vision motivate us daily.
Role Overview
We’re looking for a Product Enablement Manager to drive seller readiness and speed to market across our business.
Working closely with Product, Product Marketing, Sales, Customer Success, and the wider enablement team, you’ll own how new products and features are introduced to field teams, ensuring they have the training, resources and confidence they need to successfully take them to market.
You’ll support go to market planning and lead product enablement initiatives to drive seller readiness. This is a senior individual contributor role where success is measured by readiness, adoption and how quickly teams can confidently bring new products to customers.
Key Responsibilities
• Partner with Product and Product Marketing to develop go to market and enablement plans for new product launches and enhancements
• Own seller readiness across Sales and Customer Success, ensuring teams are equipped to confidently position and discuss our products with customers
• Develop and maintain product training programs, resources and knowledge hubs that support ongoing learning and adoption
• Build and maintain demo environments, product talk tracks and seller resources that bring product value to life
• Deliver engaging product enablement sessions that help teams take new products and features to market with confidence
• Track field adoption, seller readiness and in market performance, using insights and feedback to continuously improve enablement programs and drive stronger outcomes
• Partner closely with Product, Product Marketing, Revenue Enablement and Instructional Design to create a seamless enablement experience across the business
About You
• Proven experience in Product Enablement, Sales Enablement, Product Marketing or a similar role, ideally within a SaaS environment
• Strong product and technical aptitude, with the ability to quickly become an expert on complex products
• Experience developing and delivering product training programs that drive confidence, readiness and adoption
• Strong stakeholder management skills with the ability to influence across Product, Marketing, Sales and Customer Success teams
• Excellent communication skills and the ability to translate complex product information into practical, commercially relevant learning
• Experience building demos, training materials, enablement content or playbooks that teams genuinely use
What’s in it for you?
💵 Competitive Salary + bonus + super
🧘 Wellbeing allowance
💭 Be part of a high growth SaaS company making a real impact on thousands of law firms
🌴 Reboot days & Birthday leave
👪 Paid Parental Leave
🥡 Office lunches and loads of snacks
🧢 And of course… the SWAG!
Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!
Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
