WE
ARE LOOKING FOR A
IT MANAGER
Number of Roles: 1 | Division: Project
Support | Location: Castleford
Sigma are
experts at transforming commercial space. With over 20 years’ experience
operating in the fast-paced and dynamic retail sector, Sigma provide a true
end-to-end service; from store construction and consolidation to fixture
procurement, projects, and mechanical & electrical installation.
Ranked in the
top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been
acknowledged as being one of Britain’s fastest growing private companies.
It’s our
people that make us who we are, and we are proud to have some of the most
experienced, knowledgeable, passionate, and dedicated individuals within our
industry, at every level in our business. Sigma is committed to creating a
diverse environment and is proud to be an equal opportunities employer. our business.
Outline of role
We are looking for an
experienced and commercially minded IT Manager to lead and optimise our IT
service delivery, supplier management, technology governance, and cyber
security framework. Based in Castleford and reporting to the Head of Project
Support, you will play a key role in ensuring our technology services are secure,
cost-effective, high-performing, and aligned with business objectives.
This role is responsible for
managing third-party IT suppliers and significant IT spend, driving continuous
improvement across service delivery, and developing technology strategies that
support business growth and transformation.
Main responsibilities
·Lead the
management of external IT suppliers, contracts, licensing agreements, and
technology partners.
·Manage and
optimise IT expenditure, ensuring value for money and effective supplier
performance.
·Review and
challenge technical proposals, quotations, and recommended solutions.
·Oversee service
desk performance, identifying trends, recurring issues, and opportunities for
continuous improvement.
·Define and
monitor IT service metrics, ensuring agreed service levels are achieved.
·Develop and
implement the organisation’s IT strategy and technology roadmap.
·Own IT security
governance, risk management, vulnerability management, and policy compliance.
·Lead
investigations and remediation activities relating to IT incidents and security
risks.
·Develop and
maintain effective IT asset management processes, including lifecycle and
hardware refresh programmes.
·Support business
transformation initiatives and system implementation projects.
·Provide technical
expertise and guidance on technology architecture and solution design.
·Work
collaboratively with stakeholders across the business to ensure technology
supports operational efficiency and future growth.
Knowledge and experience
required
·Strong experience
in IT management, service delivery, and supplier management within a senior IT
role.
·Proven experience
managing third-party suppliers, contracts, and commercial relationships.
·Experience
overseeing IT budgets and delivering cost-saving initiatives.
·Sound
understanding of IT service management principles and continuous improvement
methodologies.
·Knowledge of
cyber security, risk management, governance, and compliance practices.
·Experience
developing and implementing IT strategies and technology roadmaps.
·Understanding of
IT asset management and lifecycle management processes.
·Experience
analysing service performance data and driving service improvements.
·Desirable
knowledge of cyber security frameworks such as ISO 27001 or Cyber Essentials.
·Experience
supporting business change, transformation programmes, and technology projects
is advantageous.
Skills required
·Strong supplier
and stakeholder management skills.
·Commercial
awareness with experience of contract negotiation and procurement.
·Excellent
communication skills with the ability to translate technical information into
business-focused outcomes.
·Strong leadership
and influencing skills.
·Analytical
thinking and problem-solving capability.
·Experience
conducting root cause analysis and implementing improvement initiatives.
·Ability to manage
multiple priorities and make effective decisions in a fast-paced environment.
·Strong
organisational skills and attention to detail.
·Resilient,
adaptable, and comfortable working across a broad range of IT disciplines.
·Ability to build
positive working relationships at all levels of the organisation.
Qualifications
·Bachelor’s degree
in Information Technology, Computer Science, or a related discipline, or
equivalent practical experience.
Benefits:
·25 days holiday
plus bank holidays
·A day’s ‘birthday
leave’ to be taken within your birthday month
·Opportunity to
buy or sell up to 3 days holiday*
·Opportunity for
hybrid working*
·Ability to
participate in the Octopus EV salary sacrifice scheme*
·Ability to
participate in the Cycle to Work Scheme*
·Employee
Assistance Programme
·Healthshield cash
plan with discounts on high street stores
·Free external
financial advice – offering support for mortgages, pensions and insurances
·Enhanced family
friendly pay*
·Free tea, coffee
and fruit on all sites
*Subject to
eligibility
Opportunity to be involved with
·Group Colleague
Board
·Quarterly
Corporate Events/Charity Involvement
Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development
activities and interventions’
If you think you’ve got what it
takes to join our growing, winning team we’d love you to hear from you.
