Chapter Lead – South Africa – Remote

As Chapter Lead, you’ll manage a group of 15-20 technical professionals (Software Engineers, DevOps, QEs) with a focus on their career development, capability growth, and performance. You’ll bring a technical background and people leadership experience to support, grow, and motivate your team in a hybrid, evolving environment. You’ll be laying the foundations: building relationships, setting expectations, and establishing a growth and performance oriented team culture, supporting our people to thrive as the organisation scales.

Responsibilities

• Provide regular 1:1s, career conversations, and performance feedback
• Lead capability building across your chapter, including training, mentoring, and defining “what good looks like”
• Support career progression, manage annual reviews, and identify development needs
• Help shape and introduce growth frameworks for technical roles
• Remove blockers, coach individuals, and build team culture

Skills and Experience Required

• Proven experience leading people in a technical environment (e.g. Chapter Lead, Team Lead, or Line Manager)
• A background in tech – you may have been a developer or worked closely in the delivery space
• Strong coaching, mentoring, and performance management skills
• Able to work through ambiguity and bring clarity where structure is evolving
• Experience in hybrid environments; exposure to Agile and Waterfall methods
• Comfortable navigating HR processes and people systems

While the position is remote, we’re only able to proceed with candidates who already hold the legal right to live and work in South Africa.