*** Just a heads‑up: our Training Academy begins on 25 May 2026, and this will be the start date for anyone joining this role.
Salary: £23,810 per annum + attractive commission scheme
Location: Right Legal Group Head Office, Derby, DE21 6BF
About Us – Redefining the Future of Legal Services
At Right Legal Group, we believe that the legal industry shouldn’t be reserved for the few – it should be accessible, human, and full of opportunity for those driven by purpose.
We are reshaping legal services to be clear, accessible, and truly client-focused. Traditional legal processes can feel overwhelming, but our mission is to simplify them, offering expert guidance with confidence and care.
As specialists in estate planning and wills, we go beyond financial security helping people leave behind emotional legacies, ensuring that their values, stories, and wishes are carried forward for generations.
At the heart of everything we do is a commitment to keeping families together, providing tailored legal solutions that offer peace of mind, protection, and continuity. Our team thrives on innovation, collaboration, and meaningful impact for the clients we serve and the professionals who make it happen.
The Opportunity
You don’t need a law degree to make a meaningful difference in the legal profession. If you’re a graduate from any background with strong communication skills, empathy, and a desire to build a career in law – this could be the opportunity you’ve been waiting for.
We’ll give you full training, mentorship, and real responsibility from day one. You’ll work with clients, create legal documents, and deliver a life-changing service, all while building your future in the legal sector.
What You’ll Do: Key Responsibilities
Leadership & Collaboration
- Provide expert legal advice on Wills and Lasting Powers of Attorney, supporting clients with tailored guidance.
- Maintain strong client relationships, ensuring trust and understanding throughout the RightWill process.
- Work collaboratively with colleagues to uphold company values and deliver outstanding service.
- Regularly communicate and engage with the team to foster a positive and high-performance culture.
- Actively contribute to knowledge sharing and collaboration within the department.
Legal & Compliance
- High-quality legal work with meticulous attention to detail, ensuring documents are accurate and compliant.
- Timely completion of cases, meeting both client expectations and internal deadlines.
- Strict adherence to SRA regulations and company policies, maintaining professional integrity.
- Effective use of the case management system to support efficient matter progression.
Client Experience
- Conduct client appointments to provide expert legal advice tailored to individual needs.
- Organise and attend signing meetings to ensure the correct execution of legal documents.
- Deliver exceptional customer service, ensuring high satisfaction levels.
- Handle client complaints professionally, resolving issues fairly and efficiently.
- Encourage feedback collection through client review sites to enhance service quality.
Performance
- Manage a large caseload, working towards financial targets set by the business.
- Track and report appointment outcomes accurately using the CRM system.
- Deliver the conversion and commercial key performance indicators (KPIs) related to revenue, client satisfaction and compliance.
- Actively participate in local marketing efforts, including meetings with community organisations.
We’d Love to Hear from You If…
- You are passionate about the law and client care, dedicated to providing expert legal guidance.
- Confident and natural communicator, able to engage effectively with clients and colleagues.
- Have strong relationship-building skills, fostering trust and collaboration within the team.
- Empathetic and client-focused, ensuring sensitive matters are handled with care and professionalism.
- Highly organised with meticulous attention to detail, ensuring accuracy in legal documentation and processes.
- Professional and approachable telephone manner, delivering outstanding client interactions.
- Reliable and punctual, maintaining consistency in service delivery.
- Proficient in IT systems, with the ability to navigate case management software efficiently.
- You hold a Full UK driving license and own vehicle required to support client meetings and service delivery.
Why Join Right Legal Group?
Empowering Culture with our workplace built on empowerment and ownership, where collaboration replaces hierarchy!
Annual career planning support, giving employees the opportunity annually to submit a Personal Business Plan, where you can share your ambitions (professionally, financially and personally) with the directors, and we work with them to achieve those goals.
Professional Development Qualification where our people have the opportunity annually to apply for a qualification to be funded by the business.
Health Benefits through Westfield Health, we provide access to physical and mental health support, including 24/7 well-being resources and those “healthy extras” we all deserve!
We offer 22 days’ holiday (plus bank holidays), Increasing to 25 days after 2 years continuous service with us
Team Celebrations and Events, from fun socials to company get-togethers, there’s always something happening at RLG to bring us together.
Pension Contributions through our provider, NEST
The Application Process
- Introductory pre-screen call with our recruitment team
- Competency based interview with our hiring manager face to face in Derby
- Gain practical, in-role experience through a work trial/simulation day that showcases the realities of life as a Paralegal
