About Resonate CX
Resonate CX is an Australian B2B SaaS company delivering customer experience software to enterprise clients across Australia and globally. We’re backed by a raving-fan customer base and strong product-market fit in a category that’s only becoming more mission-critical. We’re growing fast, and we’re building the team to match.
The Opportunity
We’re looking for a motivated, results-driven Account Executive to drive net new logo client sales. This is a sales hunter role, ideal for someone eager to build pipeline, learn complex sales cycles, and close strategic deals. You’ll own the full sales lifecycle — from outbound prospecting through negotiating and closing net new client contracts — with guidance and mentorship from senior sales leadership.
Coming from an SDR role? If you’ve consistently exceeded quota, have a strong grasp of outbound and discovery, and are ready to own the full sales cycle through to close, we encourage you to apply — we’re glad to consider high-performing SDRs ready to make the leap to a full-cycle Account Executive role.
What You’ll Actually Be Doing
- Own the full sales cycle: outbound prospecting → discovery → demo → value prop building → negotiating → closing
- Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting
- Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes
- Learn and apply the MEDDIC framework to qualify and advance sales opportunities
- Build tailored value propositions and business cases tied to measurable ROI and customer outcomes
- Deliver product demonstrations that connect capabilities to real customer challenges
- Engage and negotiate with multiple stakeholders across buying committees, protecting pricing integrity
- Maintain accurate pipeline forecasting and strong deal hygiene in CRM
- Partner cross-functionally with marketing, product, and customer success to drive deal success
What You’ll Bring
- You have 2–4 years of B2B SaaS sales experience, ideally in Customer Experience or an adjacent category
- You have a demonstrated track record of meeting or exceeding quota in a new-business or hunter-style role, managing 1–3 and 3–6 month sales cycles
- You’re proactive about building pipeline — you don’t wait for opportunities to come to you — with solid outbound prospecting skills (cold calling, email, social selling)
- You run structured, outcome-focused discovery conversations that customers find genuinely insightful and valuable
- You can clearly communicate the economic impact and ROI of a solution
- You’ve applied the MEDDIC (or MEDDPICC) framework, or you’re eager to build deep expertise in it — including Decision Process, Decision Criteria, and Champion identification
- You have experience selling into SMB or Mid-Market organizations, with a track record of closing multi-stakeholder SaaS deals and maintaining solid win rates through disciplined qualification
- You bring strong communication and storytelling skills, and credibility with customers and internal stakeholders alike
Why Join Us
- High-impact role with direct influence on company growth
- Strong product-market fit in a mission-critical category (Customer Experience)
- Performance-driven culture with strong earning potential and a clear path to Senior AE
- Mentorship and development from elite Customer Experience sales leadership
- A collaborative environment that invests in your growth
Compensation
- Competitive base + uncapped commission
- Accelerators for overperformance
- Equity participation (where applicable)
If you’re a driven, coachable seller who is ready to grow your career in CX SaaS, we’d love to hear from you. This is your opportunity to join a high-growth team, develop your craft, and earn exceptional commissions.
