Restaurant Manager

Purple Dragon is a multi-award-winning private family members’ club, setting the bar for family members’ clubs and now growing internationally. For kids, we’re the world’s best playroom; for adults, we’re a safe haven to catch-up with your pals and family whilst enjoying guilt-free family time together.

Job Overview:

We are seeking a strong Restaurant Supervisor or Restaurant Manager to oversee the daily operations of our restaurant. The ideal candidate will have a passion for the luxury hospitality industry with a strong focus on the guest experience, possess strong leadership and interpersonal skills to drive the team towards success and build a supportive team culture.

You will be expected to meet guests requirements, collaborate with kitchen, to support and develop a small team of waiters on and off the floor, and maintain the high standards within the warm atmosphere we have created.

This is a front-facing position, leading from the front and on the floor, where you will be responsible for providing a first-class hospitality experience to our members and their guests, with a warm and friendly approach.

Responsibilities:

– Lead and train the team of restaurant staff, including waiters and baristas

– Work with the Head Chef and GM in creating monthly specials for the menu

– To manage table bookings and orders during peak times.

– Ensure high levels of customer satisfaction through excellent service

– Implement and maintain food safety regulations and hygiene practices

– Handle customer inquiries and complaints promptly and professionally

– Monitor inventory levels and order supplies as needed

– Train new employees on restaurant policies and procedures

– Maintain a clean and organised restaurant environment

Characteristics:

– To have a natural preference for busy environments and enjoy working with children.

– Exceptional communication skills. English plus a second language

– Desirable skills, outgoing, a people’s person

– Strong Attention to detail

– Enjoy being on the floor, front and center

Experience:

2+ years of hospitality experience

1+ year of supervising experience

What we offer

• On going training and development
• Staff Food
• Class Pass
• Monthly Team Get Togethers
• Sick Pay
• Cycle to Work Scheme