Meet and Greet/Cloak Room Attendant

Are you ready to join the Purple Dragon family and be a part of something extraordinary? Purple Dragon isn’t just your typical family members’ club; it’s a magical haven where families escape the hustle and bustle of big city life to create unforgettable moments together.

Job Title: Meet & Greet/Cloak Room Attendant

Reporting To: Concierge Manager, Assistant General Manager, General Manager

Your Mission: As a Meet & Greet Associate at Purple Dragon Chelsea, you’ll play a vital role in bringing our vision to life. You’re the guardian of our members’ happiness and the key to creating seamless, worry-free experiences. Your mission is to make every family’s visit unforgettable, including checking in our members correctly, being the first point of contact and the first impression.

Your Adventure Awaits:

• Greet our members and visitors, following our impeccable Standards of Service. Effortlessly manage club access and check-in/check-out members.
• Ensuring everyone abides by our Club’s Terms & Conditions.
• Make sure children are not left unattended when leaving or checking in the club.
• Ensure things are kept properly, like buggies, and organise the cloakroom neatly.

Skills & Experience Needed:

• Minimum 1 year of work experience as a Door man, Receptionist, Reservations, Sales, or Memberships associate in a 5-star hotel, Members Club, upscale Education, Hospitality, or Retail setting (essential).
• Practical knowledge of how Reception and Concierge departments work.
• Multilingual skills (desiredabe).

Your Persona:

• Your ability to connect with children and adults alike.
• Exceptional communication skills.
• Patient, caring, and the epitome of great manners.
• Grace under pressure.
• Problem-solver.
• Organisational skills.

Job Specifics:

• Hourly pay: £14.80 per hour, plus a non-contractual Monthly Service Charge, based on days worked.
• You will be scheduled to work at least 1 weekend day over 5 days (5 x 9-hour shifts).
• The club opens at 9:30 am and closes at 7 pm, so no early or late shifts are required. We also rest between Christmas and New Year’s Day.
• Recognition and Awards Scheme: Join a team that values and celebrates excellence. Purple Dragon is proud of its recognition and awards, and as a member of our team, you’ll have the opportunity to be a part of this culture of achievement and success.

Job Type: Full time

Are you ready to embark on this enchanting journey with us? If you’re passionate, dedicated, and ready to bring a touch of magic to our members’ lives, send us your CV. Join us at Purple Dragon and help us create family memories that last a lifetime!”