This role provides professional, highly efficient and confidential administration support to the General Director (who is also the CEO).
Key Accountabilities:
– As first line contact for the General Director (GD), your main responsibilities will be:
- Manage and triage GD’s emails and other correspondence, including responding on GD’s behalf and in their style.
- Manage GD’s diary and travel.
- Provide other administrative support, as required, including expenses reconciliation.
– Support the Deputy General Director (DGD) and, on occasion, the wider SLT, providing administrative support, diary management, travel arrangements and other ad hoc project assistance.
– Arrange planned and unplanned meetings, ensuring all facilities, rooms, technology and refreshments are in place so meetings run smoothly.
– Arrange national and international travel with supporting itineraries, ensuring all relevant documentation is provided ahead of time.
– Ensure all documents and correspondence are professionally and accurately presented, in a timely manner and in line with GDPR requirements, and stored in a shared area, as appropriate.
– Work with internal and external stakeholders to ensure accurate information sharing.
– Attend events in support of the GD, Trustees and SLT, as required.
– Assist Patrons and Trustees, arranging tickets for performances for Trustees and external contacts, and attending to their requirements at these events.
– Support the Governance Manager as necessary, including occasional deputising at formal Board and Board Committee meetings.
– Support the Governance Manager with the collection and submission of data to Arts Council – England for their annual survey.
– Perform related duties as assigned/directed.
Person Specification:
Qualifications:
– Educated to A-level standard or equivalent experience.
Experience / skills required:
– Demonstrable experience of working in a PA/EA or senior administrative role.
– High level of accuracy and attention to detail.
– Ability to anticipate changing priorities and think several steps ahead, responding flexibly to changes and prioritising workload of self and GD accordingly.
– Excellent standard of written and spoken English, with the ability to draft emails and other correspondence in the ‘voice’ of the GD.
– High level of computer proficiency, including Microsoft applications (Word, Excel, Outlook, PowerPoint, Teams, SharePoint), Adobe, databases and internet applications.
– Ability to maintain confidentiality, and operate with tact and discretion.
– Ability to establish, communicate and maintain viable systems for working effectively with GD/ DGD.
– Ability to challenge the status quo, and make suggestions.
– Strong interpersonal skills with the ability to communicate effectively with people at all levels and from all backgrounds.
– Experience of national and international travel and accommodation booking.
– Minute-taking experience.
– Ability to work independently and collaboratively.
– An interest in the work of Opera North.
Terms and Conditions:
Contract type: Full-time, permanent
Reports to: Governance Manager
Salary: £29,000 – £32,000 (dependent on experience)
Hours of work: Mon-Fri 10am-6pm (On-site)
Flexibility to work occasional evenings and weekends required
Holiday entitlement: 33 days inclusive of 8 statutory holidays, per annum
Pension: Opera North will automatically enrol you into the company pension scheme upon appointment and after 3 months’ service will contribute equivalent to 5.5% of your basic pay, should you meet the current legislative criteria. You will be required to make a personal contribution of 2.5% of your basic pay. We reserve the right to make future changes to our pension arrangements.
Equity, diversity and inclusion: We promote equity, diversity and inclusion in our workplace and make recruitment decisions by matching our needs with the skills and experience of the candidate. As we work to address underrepresentation in our workforce, we are particularly keen to hear from applicants from the global majority or those with other protected characteristics.
The successful candidate must have the right to work in the UK or be ready to obtain it.
General responsibilities of everyone who works for us:
- Represent the company values and purpose to create extraordinary experiences everyday.
- Work collaboratively and co-operatively with all team members and take an active part in team meetings and discussions
- Be an ambassador for Opera North and follow our policies and procedures
- Play your part in ensuring that everyone who comes through our door is welcomed and treated with respect
How to apply: To apply for this role, please send a CV and covering letter via the Employment Hero website.
Closing date: 16th August – 4pm
If you need any help completing your application including any adjustments to the application process, please contact appointments@operanorth.co.uk to make us aware.
Good luck with your application and we look forward to hearing from you.
