People Operations Advisor – Drive Excellence and Make a Difference with Oakdale
Location: Harrogate
Hours: 37.5 hours per week
Salary: £30,000 – £35,000 (depending on experience)
Shape Services, Support People, Deliver Impact
For over 25 years, Oakdale has been delivering high-quality, evidence-based therapies and assessments for children, young people, and adults. As a not-for-profit, values-driven organisation, we partner with the NHS, schools, local authorities, and private clients to provide care that changes lives.
We are now seeking a proactive and experienced People Operations Advisor to join our operational team. This is a fantastic opportunity for someone who thrives on organisation, collaboration, and driving continuous improvement. You’ll play a key role in ensuring Oakdale runs smoothly, efficiently, and in line with our mission to help people thrive.
The Role – What You’ll Do
We are looking for a People Operations Advisor to join our People team. This is a varied and hands-on role providing high-quality HR advice and operational support across the organisation.
Reporting to the People Operations Manager you’ll provide guidance to managers and employees on a range of HR matters, support recruitment activity, and help to maintain effective people processes and systems. You’ll play a key role in helping us foster a positive and inclusive workplace culture.
This role is ideal for someone with proven HR experience who is looking to further develop their skills within a growing organisation.
Employee Relations & HR Advisory
- Provide first-line HR advice and guidance to managers on a range of issues including absence, performance, discipline, and grievance.
- Support the effective and fair application of HR policies and employment law.
- Assist in managing and documenting employee relations cases, escalating complex issues where appropriate.
- Coach and support managers to develop confidence in managing people matters.
Recruitment & Workforce Planning
- Support end-to-end recruitment processes, including drafting job descriptions, advertising roles, coordinating interviews, and issuing offers and contracts.
- Work with managers to ensure a smooth and positive candidate experience.
- Maintain recruitment trackers and support workforce planning and attraction activities.
People Operations
- Support onboarding, induction and probation processes
- Maintain accurate HR systems and employee records
- Assist with policy updates, process improvements, and compliance.
- Support organisational change activity, including growth and TUPE-related work
Projects & Continuous Improvement
- Support People and organisational projects as required.
- Help identify ways to improve efficiency and employee experience across all People processes.
- Contribute to initiatives that support engagement, inclusion, and wellbeing.
About You
- CIPD Level 5
- Experience working in a generalist HR or advisory role.
- Proven experience of supporting a range of ER cases
- Experience leading or supporting recruitment processes end-to-end
- Confident working in a fast-paced environment
- Strong organisational skills and ability to manage competing priorities
- Excellent communication and stakeholder management skills
- A pragmatic, solutions-focused approach
Why Join Oakdale?
At Oakdale, your well-being and growth matter as much as the clients you support. We offer a package designed for balance, flexibility, and long-term career satisfaction, including:
- 29 days’ annual leave (including bank holidays), increasing with service
- Flexible and agile working from day one
- SimplyHealth: 24/7 GP access, counselling, physiotherapy, and more
- Exclusive, heavily discounted rates for you and your family on private ADHD and autism neurodevelopmental assessments, through our own expert service.*
- Fully funded flu vaccines
- Employee Wellbeing Initiative with trained mental health champions
- Smart Pension & Rewards: plan for your future with discounts and cashback
- Enhanced Occupational Sick Pay
- Cycle to Work & Technology Salary Sacrifice schemes
- Employee discount scheme
- Protected CPD days, annual away days, and high-quality training
- Professional registration fees covered (where applicable)
- Opportunities to influence service improvement and innovation
- Laptop, monitor, keyboard, and any additional equipment you need to do your best work
*Discounts apply to dependents living within the same household.
Apply Today
This is more than an operational role, it’s an opportunity to make a tangible difference every day, in a role where your organisational skills directly support people to thrive.
Apply now and help us keep Oakdale moving forward.
Oakdale is proud to be a registered Disability Confident Committed Employer.
