Role Purpose
Mezzino Limited is a provider of purpose-built student accommodation (PBSA), rapidly expanding and nearing 20,000 beds across 70+ properties across the UK and Ireland. As a leading third-party property management specialist, Mezzino operates on behalf of institutional investors and asset owners. We are seeking a commercial, highly collaborative Procurement & Contracts Manager to manage operations at this significant scale.
In this role, you will take complete ownership of our end-to-end operational purchasing needs, securing bulk efficiencies across our vast portfolio while managing the procurement of critical statutory building assets, soft services, and seasonal campaigns. You will work hand-in-hand with our specialised Facilities Management (FM) and Operational teams, collaborating with them and leading on the execution of procurement workflows.
Key Responsibilities
Full-Scale Procurement & Contract Leadership
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Strategic Sourcing & Scaling: Design,
execute, and scale portfolio-wide procurement strategies for an expanding
footprint of 70+ properties, driving maximum commercial value across all
day-to-day operational expenditures (OpEx).
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Utilities & Telecoms Sourcing:
Take absolute commercial ownership of portfolio-wide utility procurement
tenders and the management of all corporate telephony and mobile network
contracts.
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Critical Technical Asset Frameworks: Structure,
tender, and award multi-site framework agreements for high-risk,
high-value statutory asset categories including passenger lifts and life
safety systems (fire alarms, emergency lighting, AOV systems, and
sprinkler networks, etc.).
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Soft FM Procurement Excellence: Lead the
nationwide tendering and commercial management for all property Soft FM
services, establishing high-quality, cost-effective framework agreements
for security and manned guarding, regular commercial cleaning, pest
control, laundry, and internet/Wi-Fi infrastructure.
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Summer Turnaround Sourcing Strategy: Lead
the national procurement and volume-tendering for the critical summer
turnaround period, securing robust contracts for high-capacity deep
cleaning, painting, and decoration partners to ensure flawless, on-time
student check-ins.
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Turnaround Lifecycle Sourcing: Source and
secure supply chains for fast-paced property turnaround lifecycle
replacements between tenancies, including bulk furniture, mattresses,
white goods, and flooring, minimising lead times and maximising
bulk-purchasing power.
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Commercial Negotiation: Draft and negotiate
robust corporate Service Level Agreements (SLAs) that protect property
yields, insulate Mezzino from commercial risk, and maintain standard
pricing models across diverse regional sectors.
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Supplier Relationship Management (SRM): Manage
large-scale corporate vendor performance through continuous KPI reviews,
ensuring consistent service, safety, and quality delivery across the UK
and Ireland.
2. Regional Operations &
Facilities Integration
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ROM & RFM Partnership: Work in closely with
Regional Operations Managers (ROMs) and Regional Facilities Managers
(RFMs) to bridge the gap between head-office commercial strategy and
day-to-day property execution.
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Operational Feedback Loops: Gather real-time
performance insights from ROMs regarding soft services and RFMs regarding
hard services to continuously optimise supplier networks.
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Centralising Local Purchasing: Support
regional teams by deploying pre-vetted, cost-effective frameworks that
streamline local purchasing power, reduce administrative burdens, and
ensure compliance with strict property budgets.
Statutory Compliance Support:
Ensure all sourced frameworks provide the
compliance documentation necessary for regional teams to meet ANUK National
Code benchmarks, building safety acts, and regional rules (e.g., LOLER, fire
safety, and regional oversight like PSRA and Rent Smart Wales).
Candidate Profile & Requirements
Experience & Qualifications
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Procurement Expertise: Minimum 3–5 years of
experience in high-volume procurement and contract management, ideally
within the third-party PBSA management, hospitality, property management,
or build-to-rent (BTR) sectors.
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Hard and Soft FM Tendering: Proven track
record of successfully tendering, procuring, and managing contracts across
both Hard FM (statutory compliance, lifts, life safety infrastructure,
building fabric maintenance) and Soft FM (security, manned guarding,
commercial cleaning, pest control, and laundry services).
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Seasonal Campaign Management: Proven
experience procurement-managing high-pressure, time-critical operational
events, such as hotel or student accommodation summer turnarounds.
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Collaborative ESG Execution: Proven track
record of sourcing operational utilities and waste, managing green supply
chains, and executing environmental initiatives in partnership with
technical operational teams.
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Professional Qualification: CIPS (Chartered
Institute of Procurement & Supply) qualification or equivalent
experience is highly desirable.
Skills & Attributes
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Commercial Acumen: Strong financial literacy
with advanced data analysis, cost modelling, and contract drafting
capabilities.
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Cross-Functional Collaboration: Exceptional
communication skills with a proven ability to work as a service provider
to technical facilities teams, regional field operations, and
client-facing asset managers.
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Growth Mindset: High adaptability and drive,
suited to an energetic property company scaling at pace toward a 30,000-bed
footprint.
Benefits
- Remote working with site visits as and when required
- 25 days leave plus Bank Holidays
- EAP
- Employee Discount Platform
