Job Title: Summer Receptionist at Turl Street Mitre
Contract Type: Fixed-term position for three months starting from, 22nd June 2026 to 27th
September 2026.
Hours: 32 hours per week, working 4 days out of 7 days.
Responsible to: Front of House Manager
Salary: £15.76 per hour, this includes rolled up holiday pay
Benefits: Enrolment in the Oxford Staff Pension Scheme (OSPS)
Free lunch or dinner is provided in College, when on duty.
Other benefits include; access to an Employee Assistance Programme, and discounts through the Oxford University card.
The College
Lincoln College was founded in 1427 in the University of Oxford and is a self-governing institution in which the ultimate authority for all decisions rests with the Rector and Fellows. Lincoln has 600
students in residence, of whom around half are graduates. The College is also a popular choice for both undergraduates and graduate applicants to the University. Lincoln College is located
on an attractive historic site in the centre of Oxford, with excellent access to university libraries and the university’s departments and faculty buildings. More information on the College can be found on the website, www.lincoln.ox.ac.uk.
The Mitre
The Turl Street Mitre offers 67 rooms that combine modern comfort with the charm and character of 17th century Oxford:Best Rooms, Heritage Double En-suite, Heritage Single En-suite, Standard
Double, Standard Single and Accessible Single. More information can be found on www.turlstreetmitre.co.uk.
The Role
The main duties of the role will include, but will not be restricted to:
- Greet all guests and assist them with check-in and check-out.
- Maintain a positive attitude and friendly demeanour.
- Respond efficiently to all guest questions and requests.
- Answer phone calls promptly and courteously, actioning requests or forward/take messages.
- Keep the Reception and outside area clean and tidy.
- Assist with administrative tasks as needed.
- Liaison with inter-departments in making sure high standard of customer care.
- Follow Lincoln College health and safety procedures, referring to the main Lodge as necessary.
- Maintain a high level of security by ensuring only Mitre residents are on the premises.
- In the absence of Housekeeping Staff, assist guests as required, including the occasional making of beds and cleaning of rooms and bathrooms as necessary.
- Carry out any other reasonable requests by Front of House Manager or other senior staff.
This list is not exhaustive and the postholder will be expected to undertake any other duties as reasonably directed by senior members of staff.
The Candidate
The ideal Receptionist will have the following attributes:
Essential Attributes:
Excellent communication skills
Experience of working in a customer service role
Ability to remain polite and calm under pressure
Experience of using Microsoft Office systems
Ability to use initiative to solve problems that may arise
Ability to work without direct supervision
Desirable Attributes:
Experience of working with software booking systems
Experience of working in a similar role
Application Process:
- Candidates should submit the following documents by closing date of Sunday 24th May 2026:
- ·A completed Application Form (available on the College website through Employment Hero)
- ·A brief covering letter, explaining your interest in the post and demonstrating how you meet the requirements of the person specification.
- ·An up-to-date CV
Data Protection:
Personal data is processed in accordance with Lincoln College’s Privacy Policy which is available at www.lincoln.ox.ac.uk/Privacy-Policy.
Equal Opportunities:
Entry into employment with the University and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Other Information
The appointment will be conditional on verification of the successful candidate’s availability for employment in the UK.
The successful candidate will be required to complete a confidential medical questionnaire which will be forwarded to our Occupational Health Department who will assess their fitness to perform this role.
Any enquiries related to these further particulars should be directed in the first instance to the HR Department: hr@lincoln.ox.ac.uk
