We’re Hiring: Care
Coordinator (Care Operations)
Location: Horwich, Bolton (with regional travel across
the North West)
Salary: £26,390 – £27,300
Hours: 35 per week (Mon–Fri, 9:00–5:00)
Holiday Entitlement: 30 days (including bank holidays)
On‑Call: 1 weekend per month
Are you a master of organisation? A rota‑wrangling wizard? A
calm, collected human who can smile politely through a last‑minute
cancellation, a clinical training query, and a family phone call, all before
lunchtime?
If so… Lagan’s Foundation needs you.
We provide practical care to families with children who have complex health
needs and we need a Care Coordinator who can keep our operations running
smoothly, efficiently, and with a healthy sense of humour.
Why You’ll Love
Working With Us
-
Make
a real difference to families across the North West
Work
in our brand-new Horwich HQ (did we mention the free parking?)
30
days holiday including bank holidays
Blue
Light Card, Hospital Saturday Fund, and 24/7 counselling
Professional
development—we
- love
- developing our leaders
A
genuinely passionate, warm, slightly quirky team who believe in what they
do
The Role (AKA: What You’ll Be Brilliant At)
You’ll be the operational backbone of our care service, planning,
organising, scheduling, and smoothing out all the little bumps in the road so
our Care Team can deliver exceptional support to families.
You will:
-
Allocate
staff and launch new care packages (standard within 14 days, complex
within 30)
Build
weekly rotas with 95%+ coverage
Work
with Team Leaders and Senior Carers to keep day‑to‑day operations stable
Coordinate
training, ensure quality compliance, and maintain spotless documentation
Be
the operational point of contact for families
Work
closely with our brilliant Head of Care
Handle
on-call duties 1 weekend/month.
ESSENTIAL Criteria
You must have ALL of the following:
Qualifications
- Level
5 Leadership and Management in Health & Social Care (mandatory)
- (If you don’t have this, we love you, but the answer is no.)
Experience
-
1 +
Years leadership experience in health or social care
Proven
experience in care package management, rota planning, and staff
coordination
Experience
working with
- domiciliary complex health Care
-
Demonstrated
experience supervising staff, supporting wellbeing, and managing
escalations
Strong
track record in reporting, and documentation
Ability
to work with commissioning teams/local authorities (highly advantageous)
Skills
-
Strong
leadership and confident decision‑maker
Excellent
verbal & written communication
Brilliant
organisation and planning skills
Solid
understanding of regulatory requirements and risk management
Competent
with digital tools, care systems, spreadsheets & reporting software
Ability
to travel across the North West
Ability
to prioritise, delegate, and stay calm under pressure.
Personal
Attributes
-
Passionate
about our mission
Resilient,
things happen, people go off sick, life is wild
High
integrity and transparency
Empathetic
and supportive towards staff & families
Proactive,
solutions‑focused, and unflappable when things get busier than expected
Flexible
within your 35 hour framework
Driving Licence:
Essential
Because you’ll travel to families and team members across
the region.
On-Call
Requirement
One weekend per month, on a rolling rota.
How to Apply
Send your CV and a short cover letter by 31st March
2026 showing:
-
Your
operational experience
Your
biggest rota or service delivery achievement
Evidence
of managing complex care operationally
Why
you are perfect for our team and this role
We look forward to meeting the next superstar that joins our
mission.
