ROLE SUMMARY
The HR Officer will support the delivery of Human Resources services across the organisation, ensuring efficient day-to-day HR operations. This role focuses on implementing HR processes, maintaining compliance, and providing practical support to managers and employees. The HR Officer will play a key role in payroll administration, employee relations, and the smooth running of the employee lifecycle, contributing to a positive and well-managed working environment.
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KEY RESPONSIBILITIES
HR Operations & Support
Support the implementation of HR policies and procedures, ensuring they are consistently applied across the organisation.
Provide first-line HR advice to managers and employees on routine people-related matters.
Assist in maintaining a professional, responsive, and efficient HR service.
Policy, Compliance & Employment Law
Ensure HR practices and documentation comply with current UK Employment Law and internal policies.
Maintain and update HR records, ensuring accuracy, confidentiality, and accessibility.
Support the communication and understanding of HR policies and procedures across the workforce.
Employee Relations
Act as a point of contact for employee queries, providing guidance on HR policies and processes.
Support the management of employee relations matters, including absence, minor grievances, and workplace concerns.
Promote positive working relationships and a respectful workplace culture.
Disciplinary & Investigations
Assist in HR investigations, including note-taking, evidence gathering, and documentation.
Support disciplinary and grievance processes, ensuring procedures are followed correctly and consistently.
Prepare documentation and correspondence related to formal HR processes.
Performance Management
Support the administration of the performance management process, including tracking appraisals and probation reviews.
Assist managers with documentation and ensure deadlines are met.
Maintain accurate records of performance-related activity.
Learning & Development
Coordinate training activities, including scheduling sessions and maintaining training records.
Monitor training compliance and follow up with managers and employees as required.
Support the organisation of development initiatives and onboarding training.
Employment Lifecycle Management
Administer recruitment processes, including job postings, interview coordination, and candidate communication.
Prepare contracts of employment and offer documentation.
Manage onboarding and induction processes, ensuring a smooth start for new employees.
Handle employee changes, including promotions, transfers, and leavers, ensuring accurate system updates.
Payroll, Benefits & Reward
Take primary responsibility for payroll administration, ensuring accuracy and timely processing.
Prepare and validate payroll data, including salary changes, overtime, deductions, and absences.
Liaise with Finance and/or payroll providers to resolve discrepancies.
Administer employee benefits and maintain accurate records of entitlements.
Respond to payroll-related queries from employees.
HR Reporting & Data Management
Maintain the HR system, ensuring all employee data is accurate and up to date.
Produce regular HR reports, including absence, turnover, and payroll data.
Assist in monitoring HR metrics and highlighting any inconsistencies or issues.
Wellbeing & Workplace Support
Support employee wellbeing initiatives and promote available resources.
Assist managers in maintaining a supportive and inclusive working environment.
Respond to employee wellbeing concerns and signpost appropriate support.
Health, Safety & Environment
Support HR-related health and safety administration, including record keeping and reporting.
Work with relevant departments to ensure employee data and training records support compliance.
Assist in promoting a safe and compliant working environment.
Such other activities as directed by Line management or officers of the company, to meet the needs of the company.
