Employment OS for your Business

People Manager

People & Culture • Central London, SouthEast WC1, United Kingdom • Full-time

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Gemba is looking for a People Manager to join our team in London and oversee the People function for the Gemba business across Europe region. You will be based in London, working closely with our Global People team, whilst mainly being hands on with the Gemba Europe team.


About Us – Fan Focused. Results Driven

Gemba is a leading organisation in Sports and Entertainment across Strategy, Data & Analytics, Insights and Communications.

Gemba’s name is inspired by the Japanese origins of the word, to find the source of the truth. Since 2006 we have demonstrated a passion for understanding fans. In a sport and entertainment world that is becoming increasingly competitive and fragmented, fan insight is critical.

We deliver results for our clients. Whether it be better commercial outcomes or driving greater participation, this is our ultimate proof point, demonstration of shaping a better future for sport & entertainment.


About the Role

As a business with an exceptional commitment to building and maintaining a strong culture, The People Manager is pivotal in leading the people agenda. Reporting directly to the COO, you will be responsible for driving the Brilliant People strategy that attracts, develops and retains the best talent in our industry. With full support from the Leadership Team, you will step into a division that already boasts industry-leading programs and processes, embedded into the fabric of our company.


You will be working in a proven system that we call the Gemba Way – the combination of Brilliant People, industry specific Intellectual Capital and powerful Fan Insights. The Gemba Way is the engine room of our business – it powers how we think and how we create world-class work.


About You

Ideally, you will be tertiary qualified and have 5+ years’ experience across various People & Culture positions. You’ll have a proven ability to thrive in a high-performance culture, building on existing strategies and programs. You’ll bring energy, passion, and excellent communications skills. You can operate at a strategic level but also get down into the detail. You’ll bring fresh ideas, innovation, and strong leadership. You’ll know what it means to coach, mentor and have the drive to step things up a notch. More specifically you will have


  • Best-practice knowledge in culture definition, performance measurement, leadership, and all aspects of organisational development.
  • Proven knowledge about European employee relations legislations and best practices
  • Excellent communication and interpersonal skills, including interviewing, coaching, counselling and negotiating.
  • Ability to inspire, influence and support management and staff at all levels.
  • Experience delivering programs across multiple markets and legal jurisdictions.
  • Strong People strategy development skills
  • Team management experience and budget management skills
  • Demonstrated ability to define, communicate, promote and uphold People & Culture values, with discretion and confidentiality.


How to apply

Written applications including a CV and cover letter should be addressed to Elaine Passanha, Senior People Manager at careers@thegembagroup.com


Applications close Friday 1 May 2025


Note: All candidates require working rights of this country to perform the role.


Gemba is an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics or similar.

Recruitment Agencies, we appreciate the interest, but we’ve got this one covered. Thanks!

Company Overview

We are a leading authority in the ever-changing world of Sport and Entertainment. Offering specialised services across data & analytics, insights, strategy and communications, we are passionate about our clients, proud of the work we do and love operating in one of the most dynamic industries on the global stage.