Employment OS for your Business

Business Analyst

Hemel Hempstead, SouthEast HP3, United Kingdom • Full-time

Role Type

Permanent • Full-time • Associate

Pay Rate

£40,000 GBP – £48,000 GBP (Annum)

Description

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

The Role:

Working in our Business Excellence Team, our Business Analysts work on new contract mobilisations and M&A activities, collaborating with stakeholders to deliver contract requirements, guide IT solutions, define integration needs, align with best practices, and support application setup and testing. For wider business improvement projects, our Business Analysts document and address business requirements, specify and test solutions, support user adoption, maintain documentation and follow change procedures.

Key Responsibilities:

  • Work with internal and external stakeholders to understand the process and IT requirements of new contracts and M&A activities then deliver solutions to those requirements.
  • Provide a scope of the IT system builds / interfaces to our Systems Team.
  • Align new contracts and businesses with our standard processes and systems.
  • Understand the requirements and develop a clear scope of work for the project.
  • Document current (as is) processes and then re-design to proposed (to be) processes.
  • Define the change requirement and implement a solution via a combination of IT systems, operational processes, training and support.
  • Undertake testing to ensure the solution is fit for purpose.
  • Work closely with our Systems Team to develop our IT systems, interfaces and data management requirements, ensuring training media is up to date.

Key Skills & Qualifications:

  • Experience gathering, documenting, and validating business requirements.
  • Ability to analyse business requirements and identify the most suitable solution.
  • Knowledge of any of our core systems.
  • Ability to deliver multiple projects
  • Experience working with operational teams and stakeholders.
  • Strong written and verbal communication skills.

We Will Provide:

  • This role comes with a package of £40,000 to £48,000 depending on experience.
  • Car allowance or company car also included
  • Excellent development and progression opportunities
  • 25 days holiday, plus bank holidays
  • Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
  • Life Assurance cover
  • Wellbeing Resources and Counselling services
  • Retail & Lifestyle Discount Platform
  • Enhanced Family Leave Provisions
  • Recognition initiatives and awards
  • Occupational Sick Pay

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

  • Teamwork – We collaborate, support one another, and achieve more together.
  • Integrity – We act with honesty, fairness, and transparency in everything we do.
  • Excellence – We set high standards and deliver quality for our people and our customers.
  • Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.