Sales Administrator

Buttress is a UK-wide group of specialist companies, delivering end-to-end services through a connected and collaborative approach. By combining expertise across our businesses, we provide smarter, more efficient and increasingly sustainable solutions across the commercial catering and service industries.

We are now seeking a Sales Administrator who will be responsible for ensuring all sales enquiries and quotations are accurately prepared, managed and processed in a timely manner. You will ensure a high standard of customer service is maintained throughout, while providing essential support to the projects team to help deliver departmental objectives and operational standards.

Key Responsibilities

•  Manage B2B software used for tender and quotation activity
• Act as Social Media lead, maintaining an active daily presence across platforms
• Support the projects team with quotations, order processing, equipment ordering and project tracking
• Process, track and manage sales orders accurately and within required timescales
• Coordinate equipment, installations and supplier appointments as required
• Maintain and update ERP and portal systems to ensure accurate customer and order data
• Liaise with customers, suppliers and internal teams to resolve queries and issues efficiently
• Follow up outstanding quotations on a weekly basis with customers and internal teams
• Support the rentals function where required
• Attend and support association events and industry activity when needed
• Undertake site visits from time to time to support project delivery
• Ensure all processes, procedures and standards are consistently followed
• Any other ad-hoc duties as required to support the team as deemed necessary

Key Skills and Experience

Essential

• Experience in sales support, project coordination or administrative roles
• Strong organisational skills with the ability to manage multiple priorities
• Excellent attention to detail and accuracy in order processing and data entry
• Confident communication skills, both written and verbal
• Strong IT skills, including Microsoft Office (Excel essential)
• Experience using ERP, CRM or similar systems (training provided if required)
• Ability to work independently and deliver tasks through to completion

 Desirable

• Experience within the foodservice, equipment or catering industry
• Educated to GCSE level or equivalent
• Experience using NetSuite or similar ERP platforms
• Familiarity with Canva or basic design tools
• Exposure to quotations, tendering or project-based work environments

 What you’ll bring

• A proactive and hands-on approach with strong customer focus
• Ability to work at pace while maintaining accuracy and structure
• Strong coordination skills across multiple teams and stakeholders
• Confidence building relationships with customers, suppliers and colleagues
• A positive, adaptable attitude with a willingness to get involved in varied work
• Strong problem-solving skills and a calm approach under pressure

 What We Offer

• A competitive salary
• Pension scheme to support your future
• Access to a wide range of discounts through our Perks platform via Employment Hero
• The opportunity to represent some of the most respected brands in the industry
• A supportive, down-to-earth culture where people genuinely enjoy working together
• A social team – from informal get-togethers to our summer and Christmas parties
• Autonomy to manage your diary and approach
• The chance to be part of an exciting period of change, with a real focus on innovation — with new benefits, ways of working and development opportunities evolving as we grow.