&MEETINGS provide meeting rooms and conference facilities in
each of BE Offices business centres. We strive to always offer the best service
and leading technology.
BE Virtual offer Virtual addresses at all the BE Offices locations, along with
call services and day office packages.
BE Offices is an award-winning provider of flexible workspace in London and throughout the UK. Our office solutions operate under multiple brands but share the same ethos of offering a quality, cost-effective working environment for businesses of all sizes. We are one of the oldest in our sector, established in 1994, and have pioneered the advance in service levels to our clients both in technological development and first-class personal service.
To assist in providing this outstanding service we require a Sales & Admin Assistant to provide hands-on and administrational support for &MEETINGS & BE Virtual on a 5-6 month Fixed-Term contract, until November 2026. You will be the go-to person for clients and be willing to step into any task as it arises to ensure the client enjoys a great customer service experience. You will work with an onsite team and directly with the head office team.
As you’d expect you’ll be the
first point of contact for all setting up of event and meeting space & setting
up of new Virtual clients but more than that you’re a crucial part of the
&Meetings & BE Virtual team. That means you’ll be involved in all the
meeting and conference bookings helping us to providing award-winning service,
along with the administration of Virtual packages.
You’ll be dealing with clients
every day, so professionalism is of the utmost importance. We strive and
succeed to be the best in our industry, BE Offices has previously won various
awards such as BCA’s Business
Centre of the Year, featuring in the Sunday Times Top 100 Best Small Companies to Work For Top 100 for 7
consecutive years.
If you can juggle tasks with a smile on your face and deliver great customer service,
then this role is for you. We have training available every
year to help you grow in your role for you to progress further when
opportunities become available.
Key Responsibilities and Duties:
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Client Communication: Provide a prompt and efficient telephone service to clients, potential clients, leads, and customers.
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Licenses and Contracts: Handle the creation of licenses and contracts, ensuring accuracy and compliance.
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Invoice Management: Follow up on invoices and ensure that client payments are complete and up to date.
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Monthly Billing: Carry out monthly billing runs for both &Meetings and VE Virtual.
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Enquiry Management: Respond to face-to-face, email, and telephone inquiries promptly and
professionally.
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Stock Management: Maintain meeting room stock levels, including placing orders and distributing stock to centre teams.
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Call Logging and Management: Set up and manage the call logger system on a monthly basis.
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Regular Audits: Conduct regular audits of virtual client’s files to ensure money laundering regulations are being complied with.
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Administrative Support: Carry out various administrative and clerical tasks, including filing, photocopying, collating, preparing mailings, word processing, data entry, and report
preparation.
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Team Morale: Maintain a positive attitude and contribute to staff morale.
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Time Management: Effectively manage time to meet business needs.
The above accountabilities are not exhaustive of your duties and may change over time. As the Business expands, gradual changes may occur and result in the substitution of one role for another. When substantial changes occur, the post holder will be consulted before the change is introduced and reasonable notice will be given.
Personal Specification:
Qualification and Education
GCSE’s or above in Business Related Area – Essential
Experience
- 1 year office based or customer facing work experience (face to face and via telephone) – Essential
- Experience within hospitality or events industry – Desirable
Skills and Abilities
- Proficient in Word, Excel and Outlook – Essential
- Excellent telephone and face-to-face communication skills – Essential
- Excellent verbal and written communication skills – Essential
Work Requirements:
- Flexibility to travel across to other sites if needed – Essential
- Occasional irregular hours if required to meet business needs – Essential
- Full Time Position – Essential
- Be available for the full 5-6 month FTC contract, until November 2026
Company Benefits:
The following are applicable on successful completion of your probationary period
for full time permanent employees only.
Annual Leave
- 20 days holiday (for your first year of employment) plus bank holidays
- Paid day off for your Birthday
- Buy and sell up to 3 days’ holiday* or carry up to 3 days unused annual leave to the subsequent year
Benefit Schemes
- Healthcare (plus partners/dependants)
- Dental Care
- Life Assurance
- Pension
- Corporate Eye Care
- Loyalty of Service Rewards
- Access to our onsite Gym
Other
- Quarterly socials paid for by the company*
- Up to 3 days paid leave per year to support a local charity of your choice*
*Terms and Conditions apply
