Team Member – DEMO DO NOT APPLY

Summary:

As a Team Member in the hospitality and catering industry, you will play a vital role in delivering exceptional service to our guests in Central London. This permanent, full-time position is essential for maintaining our high standards of customer satisfaction and operational efficiency. Your contributions will directly impact the overall guest experience and the success of our establishment.

Responsibilities:

• Provide outstanding customer service to all guests, ensuring their needs are met promptly and efficiently.
• Assist in the preparation and presentation of food and beverages, adhering to health and safety regulations.
• Maintain cleanliness and organisation of the dining and service areas, ensuring a welcoming environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle cash and card transactions accurately, following company procedures.
• Support management in training new staff members and sharing best practices.

Qualifications:

• Previous experience in a hospitality or catering role is preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and under pressure.
• Basic numeracy skills for handling transactions.
• A positive attitude and a willingness to learn.