Reactive Van Pack Operator – Octane Draincare

Summary:

Octane Draincare is looking for an experienced Reactive Van Pack Operator to join our growing team. You will be responsible for responding to emergency drainage call-outs, diagnosing drainage issues, clearing blockages, undertaking CCTV investigations where required and delivering excellent customer service to both domestic and commercial clients.

The Reactive Van Pack Operator at Draincare plays a crucial role in ensuring the efficient operation and maintenance of drainage systems across Bradford and the surrounding areas. This permanent, full-time position is essential for delivering high-quality utility services, responding promptly to drainage issues, and contributing to the overall reliability of our infrastructure. The successful candidate will be part of a dedicated team committed to providing excellent service to our customers.

Responsibilities:

• Operate and maintain the van pack equipment for effective drainage solutions.
• Respond to emergency call-outs and carry out reactive maintenance on drainage systems.
• Conduct site assessments to identify drainage issues and implement appropriate solutions.
• Ensure compliance with health and safety regulations during all operations.
• Maintain accurate records of work completed and report any further issues to management.
• Collaborate with team members to ensure efficient service delivery and customer satisfaction.
• Attend reactive drainage call-outs.
• Operate high-pressure water jetting equipment safely and effectively.
• Diagnose and clear blocked drains, stacks, gullies and sewer systems.
• Carry out CCTV surveys where required.
• Locate drainage defects and provide recommendations for remedial works.
• Complete electronic job reports, photographs and site documentation using company systems.
• Ensure all work is carried out in accordance with company procedures and Health & Safety legislation.
• Maintain company vehicle, tools and equipment to a high standard.
• Represent Octane Draincare professionally at all times.
• Participate in the emergency call-out rota.
• Ensure excellent housekeeping on every site.
• Develop skills through ongoing training.

Essential Requirements

• Full UK Driving Licence.
• Previous drainage industry experience.
• Good understanding of drainage systems.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Flexible approach to working hours.
• Ability to work away from home when required.

Qualifications:

• Previous experience in a similar role within the utilities or drainage industry.
• Full UK driving licence, with a clean driving record.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication skills, both verbal and written.
• Basic knowledge of health and safety regulations related to drainage operations.
• Ability to work independently and as part of a team.
• HPWJ Qualification.
• CSCS
• Confined Space.
• SLG
• First Aid.