- At least 3 years of retail, hospitality, or customer-facing experience.
- Experience coaching and developing teams, including hiring, onboarding, and performance feedback.
- Experience with day-to-day retail operations, including scheduling, inventory, cash controls, and merchandising.
Role Type
Pay Rate
Description
Location: Imagine Cannabis English Bay, 1766 Davie St, Vancouver, BC V6G 1W2
The Role
Imagine Cannabis is looking for a Store Manager who loves leading people, creating great customer experiences, and building a store where both customers and employees feel welcome.
You’ll set the tone for your store — developing your team, driving sales, and making sure everything runs smoothly. From customer experience and team performance to labour, inventory, and compliance, you’ll take ownership of your store and its results.
We’re looking for a hands-on leader who brings out the best in people, stays curious, and is always looking for ways to make the store better.
What You’ll Do
- Lead, coach, and develop an engaged and knowledgeable store team.
- Hire, onboard, train, and support the growth of your people.
- Set clear expectations and provide regular feedback and recognition.
- Own your store’s sales, KPIs, labour, and overall performance.
- Use results and trends to identify opportunities and take action.
- Create a welcoming customer experience that makes cannabis approachable and encourages discovery.
- Manage scheduling, inventory, cash controls, and day-to-day operations.
- Keep the store clean, organized, well-merchandised, and customer-ready.
- Ensure cannabis regulations, safety requirements, and store procedures are followed.
- Handle customer and employee concerns with confidence and good judgement.
- Build a positive, accountable team culture where people can learn, contribute, and grow.
What You Bring
- 3+ years of retail, hospitality, or customer-facing experience.
- 1–2+ years of leadership or management experience is preferred.
- Experience coaching people and leading day-to-day retail operations.
- A solid understanding of sales, KPIs, labour, inventory, and customer experience.
- You’re comfortable setting expectations, giving feedback, and holding people accountable.
- You’re organized, proactive, and confident making decisions.
- You’re curious, hands-on, and always looking for ways to improve.
- Cannabis or regulated retail experience is an asset.
- Ability to obtain the required provincial cannabis certification and complete required employment screening.
- Flexible availability, including evenings and weekends.
- Ability to stand for extended periods and lift up to 20 lbs.
Why Imagine?
We’re all about creating a welcoming place to explore, learn, and discover cannabis — and that starts with the people leading our stores.
- Health benefits.
- Store Manager bonus program.
- Store tips, distributed based on team preference.
- Ongoing training and development.
- Opportunities to grow your career.
- Employee incentives and social events.
- The opportunity to build a great team and make your mark on your store.
Ready to imagine what’s next? Come grow with us.
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