Receptionist

Job Description:

Charlottetown Veterinary Clinic (CVC) is looking for a friendly, organized, and customer-focused individual to join our team as a Veterinary Clinic Receptionist!

If you enjoy working with people, love animals, and thrive in a busy, team-oriented environment, we would love to hear from you!

As the first point of contact for our clients, our receptionist plays an important role in creating a welcoming and positive experience for both clients and their pets. This is a contract position (6months) with the possibility of extension to permanent full time.

Key Responsibilities

• Greet clients and their pets in a friendly and professional manner.
• Answer incoming phone calls, respond to client inquiries, and direct calls appropriately.
• Schedule appointments and manage the appointment calendar.
• Check clients in and out for appointments.
• Process payments and manage client transactions accurately.
• Maintain and update client and patient records.
• Communicate with veterinary staff to ensure appointments and client needs are handled efficiently.
• Assist with general administrative duties and maintain an organized reception area.
• Provide compassionate and professional service to clients, including those dealing with stressful or emotional situations.

Qualifications and Skills

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and remain calm in a busy environment.
• Comfortable working with computers and learning veterinary practice management software.
• Ability to work independently while contributing to a team.
• Professional, dependable, and positive attitude.
• Experience in a veterinary clinic or other animal-related setting is an asset.

What We Offer

• The opportunity to work alongside a dedicated veterinary team.
• A fast-paced and rewarding work environment.
• The opportunity to contribute to the care and well-being of animals.
• A 6 month contract position with the possibility of extension to permenant full time.How to Apply

If you are organized, personable, and enjoy being part of a team that cares for animals, we encourage you to apply!

Please submit your resume to Charlottetown Veterinary Clinic for consideration.

Tagged as: 14101

Essential Skills:

Computer Use

Oral Communication

Reading

Working with Others

Soft Skills:

Attention to Detail

Effective Communication

Empathy

Hard Skills:

Customer Service

Patient Care

Languages:

English