Boost your wellbeing at work
Confidential mental health support and savings on health and wellness, accessible 24/7. Because wellness at work means more than just a bowl of fruit.
An Employee Assistance Program (EAP) is a free and confidential counselling service available to you through your workplace. Talk to a trained expert about anything that’s on your mind — personal or professional —at any time.
Reach out for support via phone, chat, SMS, or email. Our trained professionals are always just a message away.
Whatever’s on your mind, from stress and family issues to finances or work, you can talk to a professional in complete privacy.
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Wellbeing starts with support
Get confidential help anytime and anywhere. Access discounts that help you boost your wellbeing without breaking your budget.
Always private
Conversations with EAP professionals are confidential. You can speak openly, knowing nothing is shared with your employer individually.
Around-the-clock
Access mental health support 24/7. There for you whenever you need it: on or off the clock.
No cost
EAP and wellbeing savings are completely free to access because your employer chooses Employment Hero.
How do I access the Employee Assistance Programme (EAP)?
You can contact HealthHero, which provides Employment Hero’s UK EAP service, via the following:
- You can phone them anytime day or night on 0800 358 5997. If calling from outside the UK or using a mobile that charges for 0800 numbers, you can use +44 141 271 7555.
- You can use their live chat via their Wellbeing Hub.
- Visit HealthHero’s EAP Services page for more info.
Frequently Asked Questions
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You can contact HealthHero EAP directly via their website. Support is available by phone, SMS, live chat, or email.
Your employer will see general engagement levels across the business but never individual details. Your sessions and any communication with EAP are fully confidential.
Yes. EAP professionals can help with personal and work-related challenges. Your conversations are 100% private and not shared with anyone at your workplace.
Any employee whose employer uses Employment Hero can access the wellbeing tools, including EAP and wellness perks. If you have the Work app, you are ready to go.
No. If your employer offers EAP through Employment Hero, you can access support for free. There are no limits, no fees, and no need to use your private health cover.
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