Combined Guided HR and Payroll Implementation Credit – Australia

The Guided HR and Guided Payroll Implementation service has an opportunity for the upfront cost to be partially credited for Eligible Customers, who meet certain milestones as part of their customer journey. 

Who are Eligible Customers?

To be eligible for a credit, the Customer must have provided their payment details to Employment Hero, and have completed all the following mandatory steps and at least 4 of the additional activities within 45 days of the implementation kick-off date: 

Guided HR Implementation (completed all of the below):

• Be a registered Company
• Provide payment details to Employment Hero
• Update all employee details
• Invite all employees to the platform
• Have at least 70% of employees actively using the platform

Additional activities (completed 4 of the below):

• Upload a minimum of 1x HR document
• Make a Company Announcement
• Setup at least 1x Company Value
• Create a certification and assign this to an employee record
• Add a Policy in to the system
• Create an Onboarding Checklist
• Create your Performance Review template and relevant review period
• Add a minimum of 1x Asset
• Create a Security Group

Guided Payroll Implementation (completed all of the below):

• Finalised payroll settings including business details, ABA file, locations and pay schedules
• Imported and configured at least 70% of your employees
• Mapped your primary chart of accounts

• Registered for Single Touch Payroll (AU Only)
• Imported Opening Balances
• Run a live payroll and published payslips

Customers must satisfy the requirements of both the Guided HR and Guided Payroll to be eligible for the credit. If customers do not complete the above eligibility requirements within 45 days from their Combined Guided journey kick-off date, they will not be eligible for an implementation credit. 

Employment Hero will approve eligibility at its sole discretion and credit will be applied 14 days after approval.

What is the value of the credit?

The value of the credit is based on the currency of your contract with Employment Hero. The credit will not exceed the amount paid upfront for the service. 

• $500 AUD
• $1000 NZD

How is the credit issued?

For customers with an Employment Hero HR Account associated with an Employing Entity located in Australia, the credit is issued in the form of Hero Points, which can be distributed to your employees through our recognition platform and spent in our Hero Shop. For information on Employment Hero Recognition see here. Terms and conditions apply. 

For customers with organisations located outside of Australia, or customers without an Employment Hero HR Account, the implementation will be provided as a credit towards your Employment Hero subscription invoice. 

Standard Employment Hero terms and conditions apply.