ABOUT US
Williams, Stanley & Co is a leading accountancy firm catering to a diverse range of
clients within the hospitality industry, from high street chains to family-run
cafes. Our company began with a mission to provide accurate and actionable
financial insights to businesses, drawing from our founders’ own experiences in
managing multiple rapidly growing ventures.
Driven
by a commitment to customer-first accounting, we’ve assembled a team of
experienced and trusted accountants who share our vision for excellence. With a
strong emphasis on collaboration and expertise, our team operates seamlessly
across different locations, including the UK, Philippines and Dubai.
The Role
We are seeking a People & Development Manager to lead and improve our people practices as the company continues to grow. The primary focus of this role will be to identify development needs
across the organisation and build the frameworks, programmes and partnerships
that support employee growth. This includes improving onboarding, career
development and leadership capability.
The role will also act as a hands-on HR generalist, maintaining effective people operations, supporting managers, and ensuring our HR systems, policies and processes run smoothly.
This role will not be responsible for delivering training directly, but will instead coordinate internal expertise and external partners to ensure employees receive the right development support.
Key Responsibilities
Learning & Development
Identify organisational training and development needs
Design and maintain a learning and development framework
Work with internal leaders to define the skills and capabilities teams need
Coordinate and organise training delivered by internal subject matter experts
Source and manage external training providers and partners where appropriate
Track and evaluate the effectiveness of development initiatives
Career Development & Performance
Develop career frameworks and progression pathways
Support managers in creating individual development plans
Help run and improve performance and feedback processes
Encourage internal mobility and career growth
Onboarding & Employee Experience
Design and maintain a structured onboarding programme
Ensure new employees are effectively integrated into the company
Provide managers with tools and guidance to support onboarding
Monitor and improve the early employee experience
HR Generalist & People Operations
Act as the first point of contact for HR-related matters
Support managers with employee relations and people issues
Maintain and improve HR policies, documentation and processes
Ensure compliance with employment legislation and HR best practices
Maintain employee records and HR administration
HR Systems & Process Improvement
Own and optimise our HR platform (Employment Hero)
Ensure accurate employee data and system adoption across the organisation
Generate people insights and reporting where helpful
Continuously improve HR processes and documentation
Recruitment Support
Support hiring managers with recruitment processes when required
Help ensure a consistent candidate and onboarding experience
Skills & Experience
Essential
5+ years experience in HR / People / L&D roles
Experience identifying organisational development or training needs
Experience coordinating training programmes or external providers
Strong HR generalist experience
Experience managing or optimising an HRIS
Ability to operate independently as the primary People lead
Desirable
Experience working in a scaling organisation (50-200 employees)
Experience with Employment Hero
Experience designing career frameworks or performance systems
WHAT WE OFFER
Competitive salary
Membership on our Employee Recognition platform Hospitality Rewards- with numerous free perks and access to counselling services and training providers
Ongoing career progression, training and support in gaining nationally recognised qualifications (including Education Scheme and ACCA Support)
22 days holiday entitlement pro rata (including Bank Holidays) with an additional day for each year of service
Great pension scheme (Penfold)
Fun company socials and events
Flexible hybrid working model (2 days minimum in the office)
Employee Assistance Programme and coaching for personal and professional development
Enhanced parental leave policy (subject to length of service requirements)
Birthday leave – an additional day of leave to be taken on or around your Birthday
Mental Health Half Days – celebrating the power of ‘Me Time’
Annual Pay Reviews and Biannual Appraisals – career progression is everything!
Perks and benefits on our HR platform Employment Hero
“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.”
