Do you get IT?
Ever Nimble is excited to present an opportunity for a Project Engineer to join the Solutions Team in our Swansea office. This is a great opportunity for individuals that are looking to gain more experience to join a forward-thinking and supportive company.
So, who are we? Ever Nimble was recently named Overall Partner of the Year (APAC) at Canalys Forums 2025, ranked No. 12 overall at the TechPartner Fast50 Awards, and previously named the #1 Fastest-Growing MSP globally and earned the title of MSP of The Year 2023! We have reached these amazing goals by doing IT a little differently. We’re not your typical IT provider that stays behind a keyboard. Customer communication is important to us, whether face-to-face or over the phone, as we really like to integrate into our customer’s businesses to truly understand how they work. We excel at uniting teams, streamlining processes, and delivering reliable infrastructure solutions. Our presence spans Swansea (UK), Calgary (CAN), Melbourne (AUS) and Gold Coast (AUS), with our HQ is located in Perth (AUS).
Our commitment lies in keeping our clients well-informed, effectively managing priorities, and executing tasks with the utmost care, pride, and ownership. We are in search of a candidate who will embrace our robust approach to customer support and align with our core values.
We also make sure that we are providing the same level of care and support to our internal teams. Ever Nimble officially became certified as a ‘Great Place to Work’ in 2022, and was named in Australia’s Best Workplaces™ in Technology for 2023.
Benefits and Perks of being an EN Team Member
- Great work environment and team
- Experienced tech experts to learn from
- Opportunities to grow and develop
- Staff discounts on IT equipment purchased from https://store.evernimble.com
- Rewards and incentives for performance and training
- Opportunities to travel for work
- Paid birthday leave
- Generous Work From Anywhere allowance
- Supportive flexible working
- Regular social events
About You
- 3 years (minimum) experience in IT project or solutions role is required for this role;
- Hands-on experience with hardware, software, systems, networks, Wi-Fi and servers;
- Experience monitoring and maintaining servers and networks;
- Proven intermediate/advanced technical support for client stakeholders such as IT Managers;
- Project management exposure;
- Ability to work independently, manage multiple tasks simultaneously, and nail attention to detail;
- Excellent communication skills, both written and verbal.
About the Role
- Be an intermediate point of escalation, trusted by customers and team members;
- Design and deliver solutions, and focus on project work (not BAU tickets);
- Run multiple projects across a range of technologies at the same time;
- Explore new and emerging tech so we stay ahead of the curve;
- Keep your skills sharp with ongoing certifications and training;
- Communicate like a pro, in-person and on the phone so customers feel confident every step of the way.
Customer Service is Key
- Build customer confidence with clear, human conversations – face to face when it matters;
- Translate tech into business value for non‑technical audiences;
- Collaborate across teams, respond promptly, and solve problems proactively with care and attention to detail.
Tech You’ll Be Exposed To
- Halo PSA
- Microsoft 365
- Active Directory
- Fortinet
- Datto (RMM, DR, Networking)
- Firewalls & Networking
- Automation tools
- All types of IT hardware
IT is our jam, and we love helping businesses thrive with honest, smart advice. And yes, cupcakes do make an appearance from time to time. If you get IT and want to be part of something special, hit Apply.
Important: Applications must be from candidates living in or close to Swansea, Wales.
Recruiters: We love your hustle, but please don’t contact us for now.
