HR Officer

Position: HR Officer 

Employment: Full Time | Monday to Friday | 40 hours per week 

Location: Knockin Heath Industrial Estate, Oswestry, SY10 8ED 

Creation Group is a full service brand experience group and founded around four key service offerings – Creative, Production, Live and Asset & Inventory Management which enable us to offer our clients a turn key solution to deliver stand out experiences.

We are looking for a HR Officer to support the continued growth and development of our people function. The perfect candidate will thrive in a fast-paced environment, demonstrate strong organisational skills, and be confident managing a broad range of HR activities with professionalism and discretion.

You will ultimately be responsible for supporting the delivery of a comprehensive HR service across the company, ensuring effective people management practices, compliance with employment legislation, and a positive employee experience throughout the full lifecycle. 

You will be a hands on and solution focused HR professional, capable of building strong relationships with stakeholders with previous experience in a generalist HR role, with exposure to employee relations, HR systems, and supporting employee management processes.

This is a unique opportunity to take ownership of a broad range of HR activities, support employee experience, and contribute directly to the continued growth of Creation Group.

 What you will be responsible for 

• HR Operations

• Ensure an effective HR function is provided across the company to support, enhance and develop company objectives

• Lead on a range of complex employee relations casework

• Analyse, interpret and communicate often complex, contentious and sensitive information in order to agree and deliver an appropriate course of action

• Maintain internal HR systems including managing all employee data

• Manage the full employee lifecycle from onboarding to offboarding

• Work closely with managers and internal operations team to compile training plans for all employees to support the achievement of the organisational objectives, and deliver appropriate training and development programmes

• Support performance review cycles and frameworks across the company

• Compliance

• Accurately maintain and positively embrace key documentation required for each HR function including any relevant – dashboards, budgets, policies, SOW’s, operational or resource tools

• Keep abreast of developments in HR and Employment Law bringing these to the attention of the Directors and management team, and updating key HR policies and procedure documents to ensure they are legislatively compliant

• Lead on the implementation, development and roll out of HR policies and procedures

• Provide fair and consistent HR advice to the directors including coaching management in people processes, performance management and employee relations issues

• Maintain and enforce a positive approach to health and safety culture

• Collaboration & Reporting

• Assist in payroll preparation by providing relevant data, like absences, bonus and other periods of leave

• Support in maintaining the company headcount master file and ensure it is a single source of information for all employee related data

• Support Directors to define and implement initiatives aimed at enhancing operational efficiency and risk management

• Support the Central Services department with ad-hoc projects and tasks, such as; leading on personal injury claims, providing data on company accreditations

• Liaise with various suppliers and stakeholders to support the overall Central Services department

• Produce monthly and annual HR Reports including key HR metrics

What we are looking for

• Previous experience within a generalist HR Function.

• CIPD Level 5 Qualification or working towards.

• Excellent up to date knowledge of UK Employment Law Legislation and ACAS Code. 

• Have a positive and solution led mindset in order to meet the demands of a dynamic growing business. 

• Be an approachable character with great interpersonal skills to ensure effective management of HR issues and have the ability to engage and influence peers, colleagues and stakeholders. 

What we offer

• Competitive salary based on experience 

• Annual Bonus Scheme based on Company and personal performance

• Pension contributions

• 28 days (including Bank Holidays) that will increase by 1 day per annum up to a maximum of 38 days

• Enhanced Parental, Family and Special Leave 

• IT equipment/ancillaries as required

• Skills, Training and Progression opportunities

A bit about Creation

We are an industry leading full service Brand Experience group that produces and executes an exciting portfolio of projects with a range of flagship clients. Since 2012 we have been disrupters of the experiential marketing and live event industry, managing client projects from concept through to delivery.  

Creation is founded around four key service offerings – Creative, Production, Live and Asset & Inventory Management which enable us to offer our clients a turn key solution to deliver stand out brand experiences. We focus on creative, solution-led, high quality outputs and through integrity, passion and a one team mentality we are trusted by our clients to create and deliver the impossible.  We dedicate ourselves to fostering a collaborative environment where our employees are continuously striving for excellence, innovation and professional growth, ensuring that everyone has the opportunity to contribute, thrive and make a meaningful impact. 

This approach has set us apart from agencies in our field, leading to record breaking growth and recognition as one of the fastest growing companies both in the UK and Europe (Financial Times – FT 1000, Sunday Times Top 100, FEBE) for the last three consecutive years. We are also Silver-accredited by Ecovadis which recognises companies for their sustainability practices and their commitment to Environmental, Social and Governance (ESG) policies.

As we look to the future, we continue to expand, notably into global markets with the right leaders and teams at the forefront. 

We are proud to be an equal opportunity employer and we’re committed to diversity and inclusion. We don’t discriminate on the basis of race, gender, ethnicity, citizenship, national origin, religion, sexual orientation, age, marital status, disability, or any other legally protected status.

All applicants are asked to submit a CV and cover letter to: jobs@creation-group.com