Aire Global – Welcome to our world
Aire Global exists to liberate brands from the chaos, complexity and compromise prevalent in traditional, slower Design-to-Shelf models. We replace them with transformational creative and intelligent technologies that activate strategic vision with Clarity, Consistency and Confidence, at Speed.
Aire Intelligent Technologies
Aire Intelligent Technologies is the specialist powerhouse within the Aire Global family. Our role is simple but ambitious: we design, build and operate the platforms that drive the Intelligence Revolution. We enable our teams and our clients to work smarter through technology that is both intelligent and truly scalable.
While we work hand-in-hand with our Design, Develop, Deliver and Client Delight teams, we operate with our own distinct product focus and a disciplined accountability for outcomes. We deliver significant value to the world’s leading consumer goods companies, helping them unlock and liberate their Design-to-Shelf journeys.
Headquartered in the North of the UK, we stay grounded, pragmatic and focused on the end result. We work hard, work smart and value clarity, ownership and good honest judgement.
Our purpose
Our solutions liberate brands from the
chaos, complexity and compromise prevalent in the
conventional, archaic Design-to-Shelf models –
replacing them with intelligent technologies
that activate strategic vision accurately,
with Clarity, Consistency, and Confidence, at Speed.
Our vision
We’re owning and driving the
Design-to-Shelf Intelligence Revolution,
where our technologies and solutions are unrivalled at delivering
Clarity, Consistency and Confidence, at Speed.
Our mission
We intelligently revolutionise consumer goods companies’
Design-to-Shelf journeys by systemising their brand governance. Our fully optimised technologies and solutions are seamless at
ensuring Clarity, Consistency and Confidence, at Speed,
unleashing brand performance on a global scale.
Our brand values
Trust – Earn it every day
Straight-talk – Say it how it is and save time*
Integrity – Do what’s right, even when it’s hard
Partnerships – Build purposeful, long-term relationships
Progress – Make things better, continually
Curiosity – Learn unprompted and ask ‘why’ a lot
Ingenuity – Solve problems others avoid
* Be courteous and polite, professional but personable
Our people values
Respect for each other and our partners
Teamwork, integration, inclusion and collaboration
Smart thinking and creative use of technology
Enjoy the feeling of making a difference
Contribute towards society and charity
Remember our background and stay grounded
Role purpose
The Head of Technologies, Solutions and Infrastructure is responsible for the seamless integration and performance of Aire Global’s digital ecosystem. Your mission is to ensure our proprietary software (SCORE™, daena™ and ClAIRE™) is supported by a resilient, high-performance infrastructure while leading the Solutions team and their technologies (including Adobe, Hybrid and GMG) to deliver ‘The Aire Way™’ system —turning complex client requirements into automated, scalable workflows. You are the architect of our technical reliability and the engine behind our speed-to-market advantage.
We believe in constant evolution. You will work towards defined Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) not just as targets, but as benchmarks to track your continual improvement and professional development within the team.
Key responsibilities
Product and technology leadership: Oversee the operational health and deployment of SCORE™ (SaaS), daena™ (Artwork Automation) and ClAIRE™ (AI/Data Intelligence).
Infrastructure management: Direct the strategy and maintenance for all internal IT, cloud environments (Azure/AWS), and global networking to ensure 99.9% uptime and enterprise-grade security for our global Consumer Goods Company clients.
Solutions architecture: Lead the team responsible for ’making everything work’ – mapping client needs to technical configurations and ensuring our tech stack ‘stacks up’ where competitors have failed.
Operational scaling: Refine internal SOPs within the MSH system to remove technical bottlenecks and improve team utilisation across our 130-person global workforce.
Risk and Security: Act as the primary lead for data sovereignty and cybersecurity, ensuring that as we lead the AI revolution, we own and protect the systems and the data.
Objectives
Experience: 8-10+ years in technical leadership, specifically within SaaS, Cloud Infrastructure, or MarTech environments.
Technical proficiency: Deep understanding of cloud architecture, automated production workflows (Adobe Illustrator/Creative Cloud integrations), and API-led connectivity.
Strategic mindset: Proven ability to translate a CEO’s vision into a technical roadmap with clear OKRs and KPIs.
Industry knowledge: Familiarity with the ‘Design-to-Shelf’ lifecycle and the competitive landscape (desired, but not essential).
Culture fit: Entrepreneurial spirit with the discipline to thrive in a maturing, high-growth business.
Key Performance Indicators
Quantitative and qualitative metrics aligned with performance reviews.
Infrastructure stability: Zero unplanned downtime for client-facing SaaS platforms (SCORE™, daena™).
Deployment velocity: Reduction in time-to-onboard for new global consumer goods company clients through automated ‘Solutions’ workflows.
Team utilisation: Achieving 85%+ efficiency across the Solutions and IT teams through process optimisation.
Security compliance: Oversee the successful completion of annual security audits and client-led risk assessments, including our BSI certification to ISO 27001 Information Security Standard.
Innovation pipeline: We will expect high levels of game-changing innovation and initiatives from yourself and your teams.
Knowledge, experience and qualifications
Skills
Strong ability to direct, support and coordinate multiple projects simultaneously
Confident in developing and presenting strategic and creative proposals
Clear, confident and unambiguous communicator with clients and internal teams
Demonstrates confidentiality, integrity and sound professional judgment
Strong analytical and critical thinking with proven problem-solving skills
Excellent project management capability with a focus on delivery and quality
Highly organised with strong attention to detail
Skilled at prioritising high volumes of work to ensure all outputs are on time, on brief and on brand
Adaptable across different media types and work streams, with a broad understanding of industry best practice
Experience
Proven track record in managing multiple technology streams and teams
Demonstrated success in delivering projects requiring strategic foresight and planning
People management experience, including coaching and developing teams
Confident in presenting ideas and concepts
Experienced in motivating teams and fostering strong cross-functional relationships
Financially literate, with experience managing budgets and commercial targets
Background in leadership and operational management within a technology environment
Knowledge
In-depth understanding of AI, LLM, ML and Automation
Strong understanding of database systems and API integrations
Sound enterprise-level IT literacy
Qualifications
