How Employment Hero helped this uni student land a job in 2 weeks

At a glance
Candidate
Fiona
Position
Hospitality and Events Team Member
Company
Dundee University Students’ Association (DUSA)
Features
SmartMatch and Applicant Tracking System (ATS)
Meet, Fiona
Energetic and in her final year of university, Fiona was on the hunt for a part-time job that would help her make the most of her remaining time on campus.
She’d been through the usual job-hunting grind before: endless applications, radio silence from recruiters, and the occasional “we’ll keep your CV on file” message that never went anywhere.
But when Fiona applied for a hospitality role with Dundee University Students’ Association (DUSA), powered by Employment Hero’s recruitment software, the experience was completely different.
The job search that didn’t test her patience
“I actually applied just to show my sister how easy it was,” Fiona laughed. “I didn’t even expect to hear back.”
But within a week, DUSA reached out to invite her to an interview.
Behind the scenes, Employment Hero’s SmartMatch had already done its thing: surfacing Fiona’s application as a great fit. Then, the Applicant Tracking System (ATS) kept the whole process flowing effortlessly, from shortlisting to scheduling interviews. This meant no chasing or waiting games for either side.
“It all just… worked,” Fiona said. “The communication was quick, and everything felt professional. I didn’t have to wonder what was happening; I always knew where I stood.”
Goodbye ghosting, hello clarity
For Fiona, the biggest difference was the transparency.
“In past applications, I’d wait weeks or months and hear nothing,” she said. “With DUSA, they gave us clear dates for updates and actually stuck to them. It felt respectful.”
And when she received the offer just over a week later, the smooth sailing continued.
“All my onboarding documents and training were on the Employment Hero app,” Fiona said. “I could sign things and do my training on my phone while on the bus… it was so convenient.”
Fiona’s final thoughts?
By using SmartMatch to find the right candidates at speed and ATS tools to keep communication clear and consistent, DUSA created a hiring process that was fast, fair, and refreshingly human.
“With other job platforms, it can feel like your CV vanishes into the void,” Fiona said. “But with Employment Hero, it felt like someone had really seen me, not just scanned me.”
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