Summary:

As a vital member of our hospitality team, the Waiting Staff will provide exceptional service to our guests, ensuring a memorable dining experience. This role is essential in maintaining the high standards of our establishment and contributing to a welcoming atmosphere. The ideal candidate will possess a passion for customer service and a commitment to excellence in the hospitality industry.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take and process customer orders accurately and efficiently.
• Serve food and beverages to guests, ensuring timely delivery.
• Maintain cleanliness and organisation of the dining area.
• Assist with setting up and clearing tables before and after service.
• Handle customer inquiries and complaints with professionalism.
• Collaborate with kitchen staff to ensure smooth service.
• Adhere to health and safety regulations at all times.

Qualifications:

• Previous experience in a waiting or customer service role is preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food and beverage service.
• A positive attitude and a willingness to learn.
• Flexibility to work evenings, weekends, and holidays as required.