Employment OS for your Business

IT Systems Trainer

Hemel Hempstead, SouthEast HP3, United Kingdom • Full-time

Role Type

Permanent • Full-time • Associate

Pay Rate

£38,000 GBP – £40,000 GBP (Annum)

Description

Who Are We:

Cardo Group is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities – for our people, our clients, and the communities we support.

Cardo Group is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

Role Overview:

As a Systems Trainer at Cardo Group, you will play a key role in supporting the effective use of business systems across England, Ireland, Scotland, and Wales. In this role, you will collaborate closely with Business Analysts to translate system processes into practical, user-friendly training for frontline teams. You will be responsible for delivering engaging training sessions, supporting system adoption, and helping embed best practices across the business.

Responsibilities:

  • Deliver structured systems training across England, Ireland, Scotland, and Wales, ensuring operational teams effectively utilise work order management systems
  • Operate as part of a high-performing team of four within the wider IT function of Cardo Group
  • Collaborate with Business Analysts to translate technical system processes into clear, practical training solutions for operational teams
  • Drive system adoption and support the consistent application of best practice across the organisation
  • Provide ongoing support for system infrastructure in partnership with the Head of Business Excellence
  • Support continuous improvement by identifying system usage gaps and training requirements across operational teams

You Will Need:

  • Proven knowledge of two or more of the following systems: works order management & field service, finance or HRIS, with the ability and willingness to upskill across additional platforms
  • Strong communication and stakeholder engagement skills, with the ability to deliver training to colleagues at all levels of the organisation
  • Ability to translate complex technical information into clear, structured, and accessible training content
  • Confident working independently while contributing effectively as part of a wider team
  • Strong organisational and planning skills, with the ability to manage a varied and mobile workload

We Will Provide:

  • This role comes with a package of £40,000 depending on experience.
  • Car allowance or company car also included in additional to basic salary
  • Excellent development and progression opportunities
  • 25 days holiday, plus bank holidays
  • Range of Salary Sacrifice Schemes [holiday purchase, EV schemes, AVC Pension contributions]
  • Life Assurance cover
  • Wellbeing Resources and Counselling services
  • Retail & Lifestyle Discount Platform
  • Enhanced Family Leave Provisions
  • Recognition initiatives and awards
  • Occupational Sick Pay

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cardo Group?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

  • Teamwork – We collaborate, support one another, and achieve more together.
  • Integrity – We act with honesty, fairness, and transparency in everything we do.
  • Excellence – We set high standards and deliver quality for our people and our customers.
  • Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.